Account Executive (Ticket Sales)

Account Executive for MLV LA

We are seeking an Account Executive for our brand-new professional women's volleyball franchise as part of Major League Volleyball (MLV) in Los Angeles. As a founding member of our team, you will be a part of creating our organization's culture along with our staff and you will establish the baseline for a best-in-class operation. If you are excited about the prospect of unlocking the collective potential of an emerging franchise and shaping the culture of a women's professional team from the ground up, we want you in LA.

About the Position

Reporting to the Head of Ticket Sales, the Account Executive will be a founding member of MLV LA's ticket sales team and will play a direct role in building our fan base and ticket revenue from day one. This is a high-energy, outbound sales role focused on selling season memberships, premium seating, group experiences and other ticket products to individuals, businesses, youth volleyball organizations, schools and community groups throughout Los Angeles. Because we are building a new franchise, you will do more than work an established lead list: you will help create the prospecting playbook, identify new audiences, test sales approaches, build our database and establish the standards for how MLV LA sells and serves its fans. Success requires a competitive seller, disciplined prospector and relationship builder who is energized by creating something new.

What You Will Do

- Generate new ticket revenue through the sale of season memberships, premium seating, group tickets, hospitality and other ticket products, consistently meeting or exceeding individual sales and activity goals.- Own the full sales cycle from prospecting through close, using outbound calls, email, text, social selling, referrals, networking, in-person meetings and other creative business-development methods.- Build a personal pipeline from the ground up by researching and pursuing individuals, businesses, youth and club volleyball programs, schools, colleges, community organizations, affinity groups and other high-potential audiences across Greater Los Angeles.- Conduct consultative sales conversations and presentations that uncover customer needs and match prospects with the right MLV LA ticket product, seating location and experience.- Help convert early franchise interest - including leads, deposits, event attendees and digital inquiries - into founding season members and long-term fans.- Maintain accurate, timely records of all prospecting activity, customer interactions, opportunities and sales in the CRM; use the system to manage follow-up, pipeline, pacing and forecasting.- Help establish the sales habits and playbook for a new franchise by sharing prospect feedback, testing messaging and outreach tactics, identifying new lead sources and recommending improvements to processes and products.- Represent MLV LA at community events, volleyball tournaments, networking functions, grassroots activations and other prospecting opportunities to generate leads and build relationships in the market.- Work all home matches and key team events, using match days to host prospects, conduct seat visits, support sales activations and deliver an outstanding fan and member experience.- Provide responsive, high-quality service before and after the sale, building relationships that support retention, referrals, upgrades and future revenue growth.- Collaborate with Marketing, Partnerships, Community and Ticket Operations on campaigns, theme nights, group opportunities and other initiatives that grow attendance and expand the MLV LA fan base.- Participate actively in sales training, call coaching, team meetings and performance reviews, bringing a growth mindset and contributing to a competitive, collaborative and accountable sales culture.

Qualifications

- 1-3 years of sales, business development, customer service or hospitality experience; ticket sales or sports and entertainment experience is preferred but not required.- Demonstrated comfort with proactive outbound selling and the resilience, persistence and personal accountability required to build and maintain a high-volume sales pipeline.- Strong communication and interpersonal skills, with the ability to build rapport quickly, ask good questions, present confidently and close business.- Goal-oriented, competitive and self-motivated, with a strong work ethic and genuine enthusiasm for working toward individual and team revenue targets.- Highly organized and disciplined with follow-up; comfortable learning and consistently using CRM, ticketing and sales-engagement technology.- Customer-first mindset and a commitment to creating an excellent experience for prospects, members and fans at every interaction.- Knowledge of the Los Angeles market and/or an existing network within the sports, business, entertainment, media, cultural, youth sports or volleyball community is a plus.- Passion for sports and live entertainment; familiarity with volleyball and enthusiasm for the growth of women's sports are a plus.- Entrepreneurial mindset and willingness to work hands-on in a growing organization where priorities evolve quickly, processes are still being built and no task is beneath the role.- Ability to work evenings, weekends, holidays and matches as required.We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.