Compliance Testing Manager - US Card

Overview Compliance Testing Manager - US Card

The Compliance Testing Manager is a key second line of defense role that leads a team of Compliance professionals in determining whether Capital One’s US Card processes and transactions comply with regulatory requirements. This role requires the ability to lead teams to deliver high-value testing results, be a strategic thought leader and leverage technology to improve the depth and breadth of the testing program, exhibit a high level of judgment to understand risk and solve challenging problems, and exercise strong partnership and communication skills to engage and influence critical stakeholders. This position is ideal for someone with exceptional leadership skills, a deep expertise in compliance and business processes at a large financial institution, and a proven track record of driving strategic results.

The Compliance Testing Manager will:

• Lead a multi-tiered Compliance Testing Team that focuses on two types of testing in US Card, Business Card and Payment, and Premium Product and Experience lines of business. The two test types are: (1) Rapid Response Testing which strategically focuses on emerging risks, new products and processes and other high priority areas and (2) Compliance Control Reviews which assess the design and operating effectiveness of the first line of defense controls.

• Assist with the development, management, and execution of the Compliance Testing Calendar 

• Align resources to ensure timely and accurate test execution. Ensure teams have tools, training, and access to information needed to effectively execute testing.

• Support strategic transformation to deepen the breadth of testing through technology solutions and reviewing the effectiveness of processes and tools 

• Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives,

• Establish and maintain strong relationships with Compliance Advisors and Business Areas

• Elevate substantive issues arising in testing to senior management

• Communicate test results and changes in testing procedures or processes

• Create and provide result reports to Accountable Executives, Senior Compliance Officers, and the CCO

• Oversee and manage responses for testing-related audits or exams, as appropriate

Basic Qualifications:

• Bachelor's Degree or military experience

• At least 4 years of experience in Compliance Testing, Risk Management, Compliance Monitoring, or Audit

• At least 4 years of people management experience or experience leading teams or projects.

• At least 1 year of cloud data structure, data analytics, and Artificial Intelligence experience

Preferred Qualifications:

• Master’s degree or Juris Doctorate degree

• 5+ years experience at a financial institution in Compliance Testing, Risk Management, Compliance Monitoring, or Audit

• 5+ years of people management experience, including leading a multi-team organization

• Extensive knowledge or experience with consumer regulations and related business processes

• Superb verbal and written communication skills, with the demonstrated ability to communicate complex analysis in a clear and concise manner and create senior level reports

• Compliance related certifications (Certified Regulatory Compliance Manager (CRCM)

• Experiences engaging with analytics, products, and technology teams to lead intent

• Experience scripting in Python and SQL (e.g. to test full populations for key attributes)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

McLean, VA: $151,900 - $173,400 for Compliance Testing Manager

Plano, TX: $138,100 - $157,700 for Compliance Testing Manager

Richmond, VA: $138,100 - $157,700 for Compliance Testing Manager

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).