Senior Data Engineer

Role Description

Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it.

Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Key Responsibilities

• Hands-On B2B / EDI Mapping & Development
  • Develop, test, and deploy end-to-end EDI maps, translation rules, and workflows using OpenText translation tools (e.g., OpenText Trading Grid, BizManager, or Liaison Athena/Delta).
  • Configure standard transport protocols including AS2, SFTP, FTPS, and to establish secure communication pipelines with external commercial partners.
  • Translate incoming and outgoing messages across various syntax standards (such as ANSI X12, EDIFACT, XML, JSON, and flat files) to facilitate seamless data exchange.
  • Build and maintain standard integration points with internal ERP systems—specifically SAP S/4HANA—using IDocs, RFCs, and API endpoints.
• Partner Onboarding & Implementation
  • Execute the technical onboarding process for new retail customers, distributors, suppliers, and third-party logistics (3PL) providers.
  • Conduct joint end-to-end testing with external business partners' technical teams to validate shipping, invoicing, ordering, and inventory data flows.
  • Ensure all new B2B connections adhere strictly to GS1 global supply chain standards and internal corporate security guidelines.
• Monitoring, Troubleshooting & Operations
  • Monitor the health of the OpenText environment, tracking message delivery statuses, processing backlogs, and transmission errors.
  • Provide rapid Level 2/3 technical support for EDI processing issues, failed maps, certificate expirations, and transmission dropouts.
  • Perform root-cause analysis (RCA) on persistent technical transaction failures and implement permanent structural fixes to prevent recurrence.
  • Help maintain detailed documentation for all partner profiles, mapping specifications, and transport configurations.
• Technical Collaboration & Continuous Improvement
  • Work under the mentorship of T2 Technical Architects to align OpenText designs with the wider Global Integration Hub architecture (Azure IS, SAP BTP IS, Solace, MuleSoft).
  • Identify opportunities to retire legacy mapping techniques and migrate older point-to-point connections to modern, cloud-managed OpenText formats.
  • Assist in platform maintenance, coordinate software patch testing, and manage digital certificate renewals for secure connections.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or equivalent practical work experience.
• Certifications in OpenText platforms or general B2B/EDI management are highly regarded.

Requirements

• Technical Competency & Platform Expertise
  • OpenText Focus: hands-on experience designing, developing, and managing B2B/EDI integrations using OpenText solutions (e.g., OpenText Trading Grid, BizManager, Application Integrator, Liaison platforms, or Enterprise Connect).
  • EDI Standards: Deep understanding of EDI standards, specifically ANSI X12 (e.g., 850, 855, 856, 810) and EDIFACT (e.g., ORDERS, ORDRSP, DESADV, INVOIC).
  • Communication Protocols: Solid experience configuring and debugging AS2, SFTP, and API-based B2B transport paths.
  • SAP Integration: Basic to intermediate knowledge of SAP integration mechanics, including IDoc processing, partner profiles, and RFC connections.
• Industry & Domain Knowledge
  • CPG/FMCG Familiarity: Experience working within a fast-moving consumer goods, retail, or logistics-heavy business environment.
  • Supply Chain Processes: Good understanding of standard physical supply chain movements, primarily Order-to-Cash (O2C), Procure-to-Pay (P2P), and warehouse operations (3PL integrations).
• Soft Skills & Collaboration
  • Problem-Solving: Analytical mindset with a systematic, calm approach to diagnosing system errors and data mismatches.
  • Collaboration & Communication: Excellent verbal and written skills, with the ability to coordinate technical requirements smoothly with external partner IT squads.
  • Growth Mindset: Strong willingness to learn, adapt to new cloud-based integration trends, and expand skills into adjacent integration technologies (like Azure or SAP BTP).

Benefits

• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter.
• Make an impact – Help global enterprises solve business challenges that matter.
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead.
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness built on a foundation of integrity and inclusion allow your ideas to fuel progress.