Regional Field Services Leader - Multi-Site Growth

We are partnering with a privately held services business to find a Regional Director of Field Services. The company supports a diverse commercial and institutional client base and is continuing to expand its regional presence.
This role is suited to a hands-on senior leader who can oversee a large distributed field workforce, strengthen service consistency, and build trusted relationships with key clients. The successful candidate will bring structure, accountability, and practical leadership to a fast-moving frontline environment.
The Regional Director of Field Services will report to senior leadership and take ownership of service delivery, workforce performance, client satisfaction, and regional operating standards.
Key Responsibilities
Lead field service teams across multiple client sites and service locations
Ensure consistent service quality, staffing coverage, and client responsiveness
Manage regional performance against labor, budget, retention, and service targets
Partner with client stakeholders to resolve concerns and strengthen relationships
Support new client onboarding, service transitions, and account mobilization
Coach managers and supervisors on performance, accountability, and team development
Review operational reporting and recommend improvements to senior leadership
Work cross-functionally with HR, Finance, and client-facing teams to support business goals
Required Qualifications
Proven experience leading multi-site field service teams in a commercial services environment
Strong people leadership skills with experience managing frontline or hourly workforces
Experience overseeing service standards, staffing plans, and client satisfaction metrics
Working knowledge of labor management, scheduling, productivity, and budget controls
Strong client relationship management experience with a focus on retention
Ability to lead through change, growth, and operational improvement
Excellent verbal and written communication skills
Background in security services, facilities services, property services, or a similar service-based industry
Preferred Qualifications
Bachelor's degree in Business, Management, Criminal Justice, or a related field
Experience managing teams of 50 or more
Experience supporting regional expansion, new account launches, or service turnarounds
Base salary: $100,000 to $125,000 depending on experience
Performance bonus: up to 15% based on individual and company performance
401(k)
Healthcare coverage
Paid time off
Partially paid parental leave
Relocation assistance may be available for the right candidate
Keller is a recruitment agency that provides services to clients ranging from startups and non profits to multinational corporations. Keller emphasizes ethical search processes, attentive candidate care, and leadership placements that support long-term client outcomes.
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