Practice Manager - Robotic and Endoscopic Spine

Practice Manager

Join The Steadman Clinic Team and embark on a rewarding career where you can make a life-changing, and life-style saving, impact on the lives of professional athletes and community members alike. Here, you won't just be part of a world-renowned orthopedic team; you'll play a vital role in delivering exceptional, patient-centered care that transforms lives. You'll also be surrounded by the stunning mountain communities that are home to our clinics, allowing you to enjoy a unique lifestyle that balances professional growth with outdoor adventure and the rewarding experience of making a positive difference in people's lives. This is more than a job; it's an opportunity to blend your professional passion with an extraordinary lifestyle in the heart of the Rockies. Come be part of something truly special!

The Practice Manager is responsible for overseeing the administrative duties for the specified physician practice. The Practice Manager will help direct patient flow, provide administrative oversight to clinical providers, and ensure that patients receive the highest quality customer service experience while receiving world-class orthopaedic medical care.

Core responsibilities include:

• Provide executive support to assigned physician practice: performs complex administrative duties including responding for physician when he is unavailable, composing correspondence, and coordinating resources across the practice.
• Oversees patient relations providing patients with outstanding customer service and support, handles patient medical questions and complaints.
• Serve as a primary point of contact for surgery scheduling, coordinating with patients, insurance teams for authorization, and external surgical facilities to ensure seamless scheduling and care coordination.
• Develops and maintains clinic/patient surgery schedule and coordinates patient flow.
• Responsible for coordinating meetings for assigned physician which includes, but isn't limited to, reserving meeting rooms, ordering meals, developing agendas, taking/publishing minutes, and following through on action items.
• Under the direction of the physician, partner with Human Resources on recruitment, hiring and onboarding of new employees, managing the annual performance evaluation process, and supporting performance management needs.
• Under direction of the physician, support the supervision of the Physician's Team including maintaining staff schedule and time off requests to ensure appropriate clinic coverage.
• Develop and implement policies and procedures to ensure the smooth running of the practice.
• Develop strategies for continued growth and development of physician practice.
• Serves as a representative to the Practice Manager Team meetings.
• Maintain compliance with all relevant laws and regulations, including HIPAA and OSHA.

Perform other related duties as assigned. The responsibilities and scope outlined in this document are not exhaustive and may evolve based on business needs.

Minimum qualifications include:

• Three to five years' experience working in a medical practice/healthcare setting, preferred, at least 1 year required.
• Excellent organization, communication (both written and verbal), and interpersonal skills required.
• Strong attention to detail, with the ability to consistently produce accurate and thorough work, identify errors or inconsistencies, and ensure precision in all tasks.
• Ability to work in a fast-paced environment and manage a variety of tasks while prioritizing most essential tasks
• Strong problem-solving and decision-making skills
• Ability to work independently and as part of a team
• Strong proficiency in Microsoft Office Suite (including Outlook), with the ability to effectively manage email communication, schedule meetings, organize tasks

We support our employees and their families with a robust, comprehensive benefits package to ensure life in the mountains doesn't come with compromise. Benefits eligible employees receive the following:

• Health, Dental and Vision Insurance with generous premium subsidies for you and your family.
• 401(k) Retirement with a Safe Harbor contribution amount equal to 4% of eligible compensation and discretionary profit-sharing contribution.
• Paid Holidays, PTO & STO! Staff receive 9 paid holidays annually. Employees can also earn up to 155 hours of PTO within their first year. In addition, employees accrue sick time of 1 hour per 30 hours worked, up to 48 hours / year.
• Leave Benefits: The Steadman Clinic covers the cost of paid family medical leave in Colorado, basic life and AD&D, short- and long-term disability.
• Discretionary Bonus Program and Wellness Benefit.
• Employee Assistance Program with confidential support from licensed professionals
• Referral Program Incentive.

Applications will be accepted and reviewed on a rolling basis for 30 days from the date of posting. If the position remains vacant after this period, applications will continue to be accepted until the role is filled. Once the position is filled, the job posting will be removed. To apply, please submit your online application through the "Apply" link on this page. Applicants should include a resume and a brief cover letter.

We are an Equal Opportunity Employer. We are committed to equal treatment of all employees without regard to race, national origin, religion, gender, age, sexual orientation, veteran status, physical or mental disability or other basis protected by law.

The Steadman Clinic