Supply Chain Business Analyst

Job TitleThis role sits at the intersection of data systems, reporting, and business operations within Service Supply Chain.Job DescriptionYou will serve as the subject matter expert for our core reporting infrastructure — supporting and maintaining our Power BI reporting ecosystem, supporting our SAP S/4HANA platform, and partnering with business stakeholders to turn complex data into actionable insight.This role is best suited for a self-starter who can take ownership of ambiguous problems, work independently to drive solutions, and communicate findings clearly across the organization.ResponsibilitiesResponsibilities include:Serve as the SME for the primary reporting data model — owning its structure, documentation, and ongoing developmentMaintain and support reporting dashboards and tools in Power BIPartner with business stakeholders to define KPIs and track metrics around internal and external customer satisfaction related to spare parts and service fulfillmentBridge operational teams and data systems — translating business requirements into solutions and surfacing issues proactivelyUtilize multiple data sources to analyze customer experience trends, identify root causes, and communicate findings and recommendations to cross-functional teamsLeverage AI tools and emerging technologies to enhance analysis, improve efficiency, and support business decision-makingDevelop a deep understanding of our business operations and grow into a functional role supporting our SAP S/4HANA environment, including aATP, Entitlement Management, and Asset ManagementMinimum QualificationsMinimum qualifications include:Hands-on experience with Power BI — maintaining and supporting reports, datasets, and dashboardsProficiency with SQL or equivalent data querying skillsApplied business operations experience in supply chain, logistics, or service operationsStrong analytical and problem-solving skills — comfortable working independently with minimal direction on complex, ambiguous problemsProven ability to take ownership of deliverables from start to finish without heavy oversightComfort with adopting and experimenting with new tools and technologies, including AIAbility to communicate findings clearly to both technical and non-technical audiencesStrong organizational skills and ability to manage multiple prioritiesPreferred QualificationsPreferred qualifications include:Experience with SAP S/4HANA or comparable ERP systemsFamiliarity with SAP modules: aATP, Entitlement Management, or Asset ManagementBackground in spare parts, service supply chain, or aftermarket operationsPay RangeBase Pay Range: $63,000.00 - $107,100.00 AnnuallyTotal RewardsKLA's total rewards package for employees may also include participation in performance incentive programs and eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.AccommodationKLA is proud to be an Equal Opportunity Employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.Fraud AwarenessBe aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA . Please ensure that you have searched KLA's Careers website for legitimate job postings.