Sr. Analyst, Contract Operations & Automation

Overview We Are The People Who Give Possibilities Purpose. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. Job Description Accountabilities in this role: Reporting to the Director, NA QTC Contracts Operations and Governance, GBS (Global Business Solutions), this position provides analytical and technical support to the Contract Operations team, who manage pricing and membership for GPO (National/Regional) and Local consumable agreements for the US. This role includes the development and implementation of analytical tools used to evaluate and align customer pricing and membership, through automated techniques. The position will drive internal operating efficiencies through system and process enhancements that maximize operating results, revenue and profitability. The Sr. Analyst maintains tools and processes, promotes standardization and best practices, and ensures US Contract Operations pricing and membership strategies are implemented correctly. It collaborates with cross-functional teams to deliver tools that enable accurate customer pricing connections triggered from Distributor Chargebacks and new account adds, while optimizing outcomes and minimizing financial risk. Responsibilities Develop, implement, and manage technical tools used to automate GPO (National/Regional) and Local (when applicable) agreement membership/pricing connections. Coordinate with IT and other GBS Operations pillars to develop and deploy solutions that support Contract Operations membership strategies and policies. Participate in internal GPO RFP discussions to ensure final agreements can be executed related to BD’s system, policy, market segment grouping, tier movement and notification requirements. Document all business requirements related to GPO membership at time of GPO renewals (CE Playbook). Develop and maintain MS Access based tiering models for new contract membership (pre-slot) tiering and connect new members as they are received in chargeback submissions. Ensure weekly processing of MS databases to resolve chargeback errors related to missing customer contract connections. Maintain databases; update data tables with new contracts and adjustments to existing contracts to properly tier members throughout the contract duration. Work with the contract operations team in maintaining/troubleshooting Access databases. Maintain training materials related to automated tools/applications and update procedures to ensure standard team practices adhere to best practices for efficiency and accuracy. Support the Director with industry organizations and initiatives to develop and drive best industry practices to increase pricing accuracy, eliminate errors and streamline processes. Lead and facilitate key projects related to GPO membership audits. Collaborate with Vistex and other IT partners to ensure business requirements are supported while ensuring technological functionality and performance supporting contracting activities. Provide subject matter expertise and drive design and implementation of solutions that improve accuracy, timeliness, and efficiency for team member business process operations. Define and enforce policies, procedures, and processes to harmonize all aspects of contract execution operations with flexibility to meet customer/market needs. Identify and communicate the impact of change to Contract Execution functional teams and lead change management activities. Collaborate with key business stakeholders to initiate continuous improvement activities, conduct root cause analysis, and determine error prevention solutions. Inspire and empower the team to act with speed, agility and accountability to achieve excellence. Provide guidance and coaching to realize benefits with solution deployments and process improvements. Qualifications BA/BS required 3+ years’ experience in commercial contract operations, analytics, finance, policy and process development and continuous improvement activities 3+ years experience developing, deploying, and supporting analytic and technical solutions Strong technical skills in MS Access, Excel, Power BI, and Vistex SAP ERP systems along with analytics and reporting experience General understanding of commercial contract operations management Ability to drive innovative thinking to enable high automation and process excellence Ability to collaborate with IT, Commercial Analytics, Finance, and others to deliver best-in-class analytic solutions for contract operations efficiency Analytical problem solver with business acumen and ability to evaluate key drivers and propose solutions Demonstrated project management skills and ability to drive team results Ability to understand and deliver on critical business requirements to advance Contract Operations capabilities Strong communications and change management experience Proven ability to establish credibility and support within all levels of the organization Key Competencies Technical / Analytical / Functional Proficiency Process / Operational Effectiveness Communication Information Analysis/Problem Solving Customer Focus/Innovation Drive for Results/Achievement Teamwork Location and Benefits Primary Work Location: USA NJ - Franklin Lakes Additional Locations: USA AZ - Tempe Headquarters, USA GA - Covington BMD, USA IL - Vernon Hills, USA TX - San Antonio, USA UT - Salt Lake City Salary Range Information: $120,300.00 - $192,400.00 USD Annual BD is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. #J-18808-Ljbffr BD