Global Tax Manager

About Five9 Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team‑first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves. Position Overview The Tax Manager will have dual reporting responsibility to the chief Accounting Officer and Sr. Director of Indirect Taxes and will oversee all direct US and all international tax activities. The role ensures the company is tax compliant, stays current with regulatory changes, and improves and owns tax‑related activities. Key Responsibilities Collaborate with advisors and manage the preparation or review of quarterly and annual tax provision calculation under ASC 740, including all international tax components such as GILTI, BEAT, FDII, Subpart F, foreign tax credit, forecasting support, and reviewing foreign tax provision calculations. Manage preparation, review, and filing of corporate income tax returns across multiple jurisdictions (U.S. federal, state, and international). Review, validate, and establish SOX controls for all corporate and international tax workpapers, including tax provision, tax returns, tax planning & projections, and tax extensions prepared by outsourced public accounting firm. Work with state, local, federal, and international tax authorities and/or advisors on direct taxation matters to resolve tax issues. Assist with implementing global tax projects/planning initiatives as requested. Oversee international indirect tax compliance, including VAT, GST, and other transactional taxes. Partner with the accounting team to ensure accurate tax‑related journal entries, reconciliations, and disclosures. Assist with deferred tax calculations, uncertain tax positions, and effective tax rate analysis. Lead in compiling audit support and preparing summaries. Gather, analyze, and coordinate accurate VAT reporting with external bookkeepers, including VAT registrations as the company expands globally. Maintain tax calendar to track domestic and international filing deadlines. Maintain current knowledge of tax laws and changes and their impact on the company. Partner effectively and proactively with Finance and other external/internal parties to drive and implement process improvements. Interact with internal and external parties to answer questions, resolve issues, and provide tax‑related information. Manage domestic, Canada, and other international indirect taxes as needed. Research accounting and tax issues. Develop and maintain standardized procedures and documentation for global tax processes. Qualifications Bachelor's Degree (BA/BS) in Accounting or Finance. CPA and/or MS Taxation preferred. +5 years of experience in public accounting and/or equivalent industry experience. Strong knowledge of U.S. corporate and international tax laws. Deep technical expertise in ASC 740 (US GAAP Accounting for Income Taxes) as it relates to multinational corporations. Experience with tax laws and regulations. Experience with Netsuite, Logisense, Avalara a plus. Excellent interpersonal skills and high attention to detail. Able to thrive in a fast‑paced, rapidly changing environment. Ability to work independently with minimal direction. Exceptional organizational skills and a sense of urgency. Exercises sound judgment in decision‑making situations. Location This role is fully remote for candidates who reside outside the 30‑mile radius of one of our offices. For candidates who reside within that radius, the role is hybrid and requires three days a week in office (Tuesday, Wednesday, Thursday). Compensation and Benefits The U.S. base salary range for this role is $82,300—$229,500 USD. The total compensation package may also include an annual performance bonus, stock, and/or other incentive compensation plans. Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100 % of the employee portion and shares the majority of the dependent cost. Short‑ and long‑term disability, basic life insurance, and a 401(k) plan with employer matching. Access to an innovative mental‑health support platform with personalized care and resources (therapy, coaching, mindfulness exercises) for employees and covered dependents. Generous employee stock purchase plan. Paid time off, company paid holidays, paid volunteer hours, and 12 weeks paid parental leave. Equal Opportunity Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Five9 is an equal‑opportunity employer. Legal Disclaimers Five9 will never request that an applicant send money as a prerequisite for commencing employment. #J-18808-Ljbffr Five9