Resident Assistant

Redstone Residential is a national student and multi-family housing operator, managing more than 38,000 beds across 20 states. We are one of the largest third-party student housing management companies in the U.S. - and we're just getting started.

Our rapidly growing conventional housing portfolio reflects our ambitious, forward-thinking approach to real estate management. Headquartered in Provo, Utah, we combine industry-leading systems with a high-energy culture to deliver exceptional property performance and resident experiences.

Redstone's purpose is "to empower our people and elevate communities." We achieve our purpose by embodying our core values:

• We Are Believers
• We Communicate Authentically with Care
• We Stay The Course
• We Drive Performance

CLASSIFICATION: Part Time, Non-Exempt. Benefits Eligible

COMPENSATION: $13.00 per hour, 10% rental discount, plus the ability to earn performance bonuses

BENEFITS:

• 3 Paid Service days
• 401K Plan with up to 6% matching

POSITION SUMMARY: The Resident Life Coordinator plays a key role in creating an exceptional living experience for residents by fostering a strong sense of community and connection. This position is responsible for planning and executing resident events, managing community communications, and supporting initiatives that enhance resident satisfaction and retention.

KEY DUTIES & RESPONSIBILITIES:

• Serve as a positive and professional brand representative for the community through peer-to-peer engagement, both on campus and at local events.
• Implement and support property marketing strategies through social media content creation, tabling, flyering, giveaways, and local/university outreach efforts.
• Represent the property at university-sponsored events, student organization meetings, and campus partner engagements to build strong institutional relationships.
• Lead or assist in property tours and help guide prospects/residents through the leasing/housing placement process.
• Support the planning and execution of resident programs and community events, including tailgates, pop-ups, wellness initiatives, and educational workshops.
• Manage or contribute to the property's online presence by producing relevant and engaging social content and encouraging resident interaction and peer sharing.
• Contribute to the planning and execution of on- and off-site events, tailgates, pop-ups, and other promotional efforts.
• Provide regular feedback to the onsite team regarding student preferences, market trends, and opportunities for improved engagement or service.
• Participate in weekend and evening programming as needed to support resident events, university alignment, or community visibility.
• Assist with roommate conflict resolution by facilitating communication, documenting concerns, and escalating issues to the Community Manager/University when necessary.
• Provide administrative support to the Community Manager as needed, including resident files, surveys, preparing communication materials, managing event supply inventory, assisting with invoice tracking, or coordinating vendor appointments.

EXPERIENCE & QUALIFICATIONS:

• 1-2 years of customer service and sales experience
• Strong communication skills
• Ability to remain calm and collected in high-stress situations
• Enjoy and take pride in providing excellent service
• Warm, friendly demeanor
• Basic computer skills: typing and writing ability for correspondence, memos, etc.
• High School Diploma or equivalent

At Redstone Residential, we're committed to creating a workplace where people thrive. We believe in elevating communities, starting with our own team. Whether you're just beginning your career or looking to grow in a fast-paced, purpose-driven environment, we'd love to hear from you.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.