General Manager

General Manager OpportunityServpro of Billings is adding a General Manager to our team! As the General Manager, you will be responsible for coordinating and overseeing the daily operations of the franchise. You'll hire, train, and develop the franchise employees, impacting their future as much as yours, while ensuring our customers and clients receive the highest quality of work and are excited to refer us to others!Servpro of Billings offers:Competitive compensationSuperior benefitsCareer progressionProfessional developmentAnd more!Key ResponsibilitiesAbility to manage and monitor multiple operational divisionsCreate and maintain annual business plans and goalsDevelop annual company budget, including projected revenue, projected expenses, and desired profit marginLead a team of managers as they respond to and manage restoration projectsEnsure clear communication between customer and client to achieve the highest satisfaction possibleEnsure job processes and procedures are followed, including safety training and guidelinesRecruit, hire, train, and develop managers and staffPosition RequirementsHigh school diploma/GED; Associates and/or Bachelors degree preferred5+ years of management experienceAt least three years of restoration industry experience preferredIICRC certifications – WRT and ASD, Master designation a plusExperience in building a strong team with tangible leadership skillsStrong process and results driven attitudeAbility to multitask and to remain detail orientatedMust be knowledgeable in relevant computer applicationsSkills/Physical Demands/CompetenciesAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistanceAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)Ability to repetitively push/pull/lift/carry objectsAbility to work with/around cleaning agentsEach SERVPRO® Franchise is Independently Owned and Operated. All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of SERVPRO Industries, LLC or SERVPRO Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by SERVPRO Industries to SERVPRO Franchises should be reviewed and approved by the Franchise's attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and SERVPRO Franchises may choose whether or not to use them.