Pharmacy Technician

Position Summary

The Pharmacy Technician assists licensed pharmacists by preparing and dispensing prescription medications and supplies under the direction of a Registered Pharmacist in a fast-paced pharmacy where attention to accuracy, regulatory compliance, and efficiency are critical to patient safety and care, working within the limits of standard or accepted practice.

Primary Responsibilities

• Perform job assignments in full compliance and complete understanding of URAC, state and federal laws and internal policies and procedures governing the handling, dispensing and distribution of medications dispensed by Parkview Rx.

• Provide support to Pharmacists by entering prescription information, submitting claims for payment, and handling patient questions and concerns regarding medications within in the determined limits of the role by state governing boards.

• Communicate with patients, facilities, payors, and prescribers regarding issues concerning prescriptions and obtain proper authorizations and prescription details to refill prescriptions within the determined limits of the role by state governing boards.

• Assist in the prior authorization process to expedite prescription fulfillment. Gather and document demographics to be used to fill prescriptions as well as to coordinate billing of medications to be dispensed by the pharmacy.

• Engage with patients by delivering medications per the meds to bed program guidelines and provide customer service throughout the fulfillment and pick up of patient’s prescriptions.

• Prepare, label, and dispense medications under Pharmacist supervision. Responsible for prioritizing and navigating the pharmacy system’s print queue, printing medication labels, and checking for inventory balance on medications in the pharmacy ordering system.

• Support Pharmacist in keeping accurate inventory levels. Sort and stock inventory of medications, vials, and dispensing supplies and return excess stock or unused medications to inventory.

• Assist with the packaging and shipping of medications and supplies as required, to maintain workflow and commitments to customers.

• Ensure patient’s order is satisfied to completion by reviewing patient profile in pharmacy system.

• Monitor and triage incoming faxes/documents and process incoming orders. File, fax, and copy various materials as needed.

• Maintain clean and safe work environment.

• Perform other related duties as assigned.

Key Skills

• Consistent focus and attention to detail resulting in superior accuracy.

• Demonstrated organizational skills and ability to track and monitor progress of workflows to maintain timely delivery of medications.

• Proficient computer skills and ability to easily navigate through pharmacy system and Microsoft Suite (Word, Excel, and Outlook) applications.

• Demonstrated ability to work independently on assigned tasks or in a team setting while focused on detail, accuracy, and productivity.

• Proven experience as a highly effective communicator with internal and external customers; includes listening, speaking, understanding, and writing in English.

• Basic pharmacy billing experience with working knowledge of medical terminology, medication names, and pharmacy sig codes.

• Demonstrated ability to lift and move heavy packages (up to 30 lbs.) in compliance with safe handling procedures.

Education/Experience Requirements

• High School Diploma and additional specialized training as a Pharmacy Technician.

• Minimum of one year’s experience working as a Pharmacy Technician with working knowledge of pharmacy sig codes, medications, and electronic claim submissions strongly preferred.