Shift Lead

Overview As a Shift Leader at our UofM store located at 308 S 9th St, Columbia MO 65201, you are the captain of our bakery day or night. Your hands-on leadership style includes building orders, suggestive selling, baking, and interacting with customers, and leading the team to ensure a productive and positive night for the store. Responsibilities Provide incredible customer service and quality products to all guests throughout their experience within our bakeries. Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, upholding company standards and procedures, and assisting in training and coaching team members. Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team. Support and work alongside the Cookie Crew. Provide a safe, clean working environment for guests and staff and adhere to safe food handling practices. Manage cash handling and deposits. Qualifications At least 1 year of working experience in a customer service focused role. Point of Sales systems experience. Outstanding communication, time management, and people skills. Outgoing, friendly, patient. Detail oriented and results-focused. Ability to lead by example and motivate others. Ability to lift up to 40 lbs. Legally eligible to work in the United States. Must be 18 years or older to be employed. #J-18808-Ljbffr