Laboratory Technician

Laboratory Assistant As a Laboratory Assistant float, you are responsible for obtaining quality blood samples and other specimens from patients, as well as conducting other patient tests, all in keeping with Dynacare's mission and values. Working as part of a team, you are assisting in building a positive team environment and maintaining quality metrics. You also play an important role in providing customer service to create the best possible patient experience. These can be stressful situations for patients, and you need to display empathy, care, and kindness. Status: Permanent Part time Vacancy type: Existing Shift: Day Shift, Monday to Friday, between the hours of 7:00 am - 5:00 pm and half day on alternate Saturdays. Work Style: On Site Location: Ottawa, Winchester, Rockland, Kemptville, Bank Street and Hawkesbury MLPAO/CSMLS Certification is strongly recommended. Responsibilities Create an ideal customer experience that is best in class and engages with individuals around our products and services. Accurately enter data, patient, and test information for Ministry of Health requisitions. Obtain quality blood samples and other specimens from patients, using skillful venipuncture techniques, performed in keeping with Dynacare's mission and values. Sort and streamline specimens, perform ECGs, Holter Hookups, paternity, urine, drug and breath alcohol collections. Ensure specimens and supporting documentation are completed as required in SOPs and ready for data entry and transportation to the laboratory, following established protocols for the handling of suitable and unsuitable samples. Ensure all confidential information is maintained in a secure fashion. Contribute to meeting the departmental/corporate quality metrics, regulatory compliance and quality indicators. Qualifications You have completed Secondary School and a Laboratory Assistant training program or a Medical Lab Assistance course with specialized training in phlebotomy. You are customer-focused with a genuine care for patient's health. Demonstrate skill in phlebotomy, with the ability to manage anxious patients through the sample obtaining process in a pleasant, calming and reassuring manner. Prioritize and self-manage within a deadline-oriented environment. Be extremely detail oriented. Proficiency in English, both written and verbal, at a level that enables you to communicate instructions, clearly and understandably, to patients. Working Conditions Medical laboratory environment. May be required to lift a maximum of 30 pounds. Repetitive movements with frequent computer use. At times might require frequent standing, sitting, bending, etc. Pay rate: $20.00-$23.75 per hour. The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees. In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and the Dynacare Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process. #J-18808-Ljbffr