Virtual Receptionist

Job Description

Job Description

Description

RECRUITING FRAUD WARNING: If something feels ‘phishy,’ it probably is. Scammers have been falsely recruiting agents under our name. PATLive will never request payment nor ask for financial information during the recruitment and hiring process. 

We are looking for a Friendly and professional Virtual Receptionist to join our team! 

This may be the perfect job for you if...

• You love talking to people over the phone
• Have experience in an administrative assistant, receptionist, front desk receptionist, or clerical position

We offer the opportunity to provide general virtual receptionist services to various companies. This role is a unique opportunity to help us deliver our Mission: Creating Exceptional Experiences! 100% Remote, working from the convenience of your home. 

To apply, you must live in Texas, North Carolina, or Georgia.

Your Mission: (If you choose to accept)

• Excellent people skills (friendly and patient) and a desire to work in a fast-paced, high call volume environment from home
• Answer incoming phone calls for thousands of businesses that are located all over the Country
• You must be somewhat tech-savvy - if you struggle to use a computer, you will not be a good fit for this position
• Communicate professionally and showcase your friendly personality
• Navigate cloud-based technology to handle caller interactions using multiple screens
• Have a can-do attitude while multitasking
• Be a team player, reliable, and present 
• Type detailed messages free of spelling and grammatical errors
• You must have a quiet, distraction-free room at home where you can work without being disrupted by kids, pets, etc.
• You must reside in Texas, North Carolina, or Georgia. 

Minimum Equipment Requirements:

• You will need a wired connection to your Wi-Fi router or cable modem (no wireless connections) and a high-quality wired headset with a microphone , keyboard, and mouse. 
• You must have a reliable hardwired internet connection with at least 20 Mbps download / 5 Mbps Upload 

Your Awesome Skills

• Ability to multitask
• Self-motivated and highly driven
• Ability to work independently
• Strong written and verbal communication skills
• Tech-savvy enough to troubleshoot minor computer issues
• Previous work experience at a call center is a plus

We’ve Got The Perks

• Work from Home
• 2 Weeks Paid Training Monday - Friday 9:00am - 4:00pm EST
• Incentives for Bilingual Spanish Speakers
• Full-time
• Part-time 
• Full-time positions are eligible for Medical, Dental, Vision, Life Insurance, Supplemental Benefits, and 401K
• Pay starts at $13 per hour and increases with promotions and tenure
• Flexible scheduling
• Growth opportunities
• We set you up for success from day one, and even after training, you will be assigned a mentor for the first 30 days receiving feedback and encouragement to make sure you are confident in your role and able to excel.