UNT Retail Dining Services, Food Court - Food Service Supervisor

Title: UNT Retail Dining Services, Food Court - Food Service Supervisor Employee Classification: Food Service Supervisor Campus: University of North Texas Division: UNT-Student Affairs SubDivision-Department: UNT-Dining Service Department: UNT-Dining-Retail-163710 Job Location: Denton Salary: salary commensurate with experience FTE: 1.000000 Retirement Eligibility: TRS Eligible About Us - Values Overview Welcome to the University of North Texas System. The UNT System includes the University of North Texas in Denton and Frisco, the University of North Texas at Dallas and UNT Dallas College of Law, and University of North Texas Health Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region. We are growing with the North Texas region, employing more than 14,000 employees, educating a record 49,000+ students across our system, and awarding nearly 12,000 degrees each year. We are one team comprised of individuals who are committed to excellence, curiosity and innovation. We are transforming lives and creating economic opportunity through education. We champion a people-first values-based culture where We Care about each other and those we serve. We believe that we are Better Together because we foster an environment of respect, belonging, and access for all. We demonstrate Courageous Integrity through setting exceptional standards and acting in the best interest of our communities. We are encouraged to Be Curious about opportunities for learning, creating, discovering, and innovating, and are encouraged to learn from failure. Show Your Fire by joining our team and exhibiting your passion and pride in your work as part of our UNT System team. Learn more about the UNT System and how we live our values at Department Summary It’s About the Food! Why work for UNT Dining? Our employees explain. - YouTube As the largest self-supported food service department in North Texas, UNT Dining Services is setting the standard for campus dining. With five Dining Halls, more than 20 retail locations, an upscale restaurant, a hydroponic garden, a central scratch bakery, and full-service catering, the department is led by a team of professionally trained chefs and hospitality experts. UNT is recognized as a national leader in university dining, known for its innovative, trendsetting approach and award-winning culinary talent. UNT Dining Services is home to Mean Greens Café, the nation’s first 100% vegan collegiate dining hall, and Kitchen West, Texas’ first and only university dining hall certified Free From™ the Big 8 food allergens and gluten. In 2021, UNT introduced Eagle Landing, the university’s first standalone dining hall, inspired by urban food halls and featuring seven distinct restaurant concepts—all available for a single Meal Plan swipe. Recognized for excellence, UNT was ranked No. 2 nationwide for best college food by Delish.com. The department is also the proud recipient of the prestigious Loyal E. Horton Award and the Vegan Recipe Award from the National Association of College and University Food Services. As a founding member of the Menus of Change University Research Collaborative, UNT plays an active role in pioneering research on plant-forward diets, food waste reduction, and consumer food choices, all while advancing the principles of healthy, sustainable menu. Position Overview The Food Service Supervisor provides direct oversight for a designated retail dining location within the UNT Campus Food Court. This position is responsible for enforcing all retail dining policies and procedures, supporting daily operations, and ensuring a high standard of customer service. The supervisor fosters a positive work environment, assists with training and onboarding of new hires, and supports operational tasks such as ordering and conducting weekly inventories. This role is directly accountable for the day-to-day operations of the assigned location. Minimum Qualifications High school diploma/GED equivalent and two years of experience in institutional or commercial food preparation, including one year of supervisory experience; or any equivalent combination of experience, education, or training. Knowledge, Skills And Abilities Ability to follow instructions and supervise staff in a retail dining environment. Experience with standardized recipes, menus, and high-volume food production. Basic math skills for orders, inventory, and reporting accuracy. Knowledge of food safety, sanitation, and health regulations. Ability to train staff on equipment use and service procedures. Understanding of large-scale food service operations, safety, and security practices. Preferred Qualifications Two years of supervisory experience in food service or a related field. Strong work ethic with a commitment to reliability and accountability. Enthusiasm for growth and advancement within UNT Dining operations. Positive attitude and willingness to support a team-oriented environment. Required License/Registration/Certifications ServSafe Certification (or equivalent) in food safety and sanitation, or can obtain within 6 months Job Duties The Retail Food Service Supervisor ensures operational standards for food preparation, presentation, and safety are consistently met through managerial oversight. This includes supervising staff to guarantee adherence to established procedures, while ensuring full compliance with health and safety regulations at all times. Assesses service quality and customer satisfaction through established checkpoints. Upholds high standards for food quality and service to ensure a consistently excellent dining experience for all customers. Adheres to all University policies, health codes, and safety standards, regularly reviewing practices to ensure adherence. Physical Requirements Communicating with others to exchange information. Lifting and Moving objects up to 50 pounds. Moving about to accomplish tasks or moving from one worksite to another. Repeating motions that may include the wrists, hands and/or fingers. Sedentary work that primarily involves sitting/standing. Environmental Hazards No adverse environmental conditions expected. Work Schedule Hours Vary Driving University Vehicle No Security Sensitive This is a Security Sensitive Position. EEO Statement The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent - discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding. #J-18808-Ljbffr University of North Texas