Drain Cleaning Technician

Job Description

Job Description

Description:

Drain Cleaning Technician

Haven Services is seeking experienced Drain Cleaning Technicians to join our growing Residential and Commercial Service teams.

As one of Ohio’s leading providers of plumbing, drain cleaning, heating, cooling, and electrical services, we are committed to taking care of our employees and their families. We offer competitive compensation, excellent benefits, opportunities for advancement, and a supportive team environment.

Position Summary

The Drain Cleaning Technician will diagnose and resolve residential and commercial drain and sewer issues. The ideal candidate has strong technical skills, pays close attention to detail, communicates professionally, and takes pride in delivering high-quality customer service.

Other stuff you should know...

Have unlimited earning potential! Our unique pay structure allows you to earn as much as you want with no cap! We are also proud of our exceptional employee benefit offering, which includes:

• Competitive salary and performance-based incentives
• Opportunities for professional growth and advancement
• A collaborative, supportive work environment
• Medical Insurance choice of 2 HDHP's with HRA & HSA or PPO - 1 HDHP option has 100% of premiums covered by employer
• Dental, and Vision Insurance complimented with a Health Savings Account
• Life and AD&D Insurance
• Company provided disability insurance
• 401(k) with 6% company match
• Employee Assistance Program
• Paid Time Off – Earn two weeks during your first year of employment!
• Paid Holidays
• Company provided uniforms

Key Responsibilities

• Perform residential and commercial drain and sewer cleaning services. 
• Operate sewer machines and small drain-cleaning equipment safely and effectively. 
• Use sewer video inspection equipment to identify blockages, damage, and other issues. 
• Diagnose drain and sewer problems and recommend appropriate solutions. 
• Clearly explain inspection findings and service recommendations to customers. 
• Complete service documentation accurately and promptly. 
• Follow all company safety procedures and industry best practices. 
• Maintain company tools, equipment, uniforms, and vehicles. 
• Deliver Better Care, Better Quality, and Better Value to every customer. 
• Collaborate with team members to complete jobs safely and efficiently.

Qualifications

• At least three years of professional experience in residential and/or commercial drain service. 
• Experience operating sewer machines, small drain-cleaning equipment, and sewer video inspection equipment. 
• Strong diagnostic and problem-solving abilities. 
• Excellent customer service and communication skills. 
• Ability to work independently and as part of a team. 
• Valid Ohio driver’s license with a satisfactory driving record. 
• Ability to maintain eligibility to operate company vehicles under the company’s vehicle insurance requirements. 
• Commitment to professional excellence and quality workmanship.

Employees must be able to pass pre-employment screening including a criminal background check, motor vehicle check and drug screening. Maintaining eligibility to operate company vehicles is a fundamental job requirement. All employees that operate company vehicles must maintain their driving record as insurable under the company's vehicle insurance provider. 

EOE/AAP/M/F/V/D/SO