Remote Tier 1 Service Desk Engineer

New Charter Technologies, LLC is seeking a Tier 1 Service Desk Engineer to provide remote IT support for diverse clients across North America. You’ll handle end-user issues, assist with new user setups, and manage tickets using ConnectWise PSA while maintaining documentation in IT Glue. A two-year technical degree and 1–5 years of service desk experience are expected, with MSP exposure preferred. Hybrid/remote work is available, with occasional in‑person interviews locally. #J-18808-Ljbffr New Charter Technologies, LLC