Director of Product Management, Design Systems

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Product Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. About the Role As Salesforce leads the industry into the agentic enterprise era, the Lightning Design System must evolve beyond a component library into an intelligent platform that supports AI-assisted UI generation, conversational experiences, and human-agent co-creation at enterprise scale. As Director of Product Management for design systems tooling and AI, you will define and own this transformation. Your mandate has two parts. First, you will build the AI-ready design system layer: the component metadata schemas, semantic ontologies, and structural specifications that enable LLMs and agents to safely compose and render Salesforce UI at runtime. Second, you will own the creator tooling platform: the suite of designer and developer-facing products that supercharge how builders work with the design system today and in the agentic future. This is a strategic, cross-functional leadership role. You will operate at the intersection of design systems, AI platform, and enterprise UX, setting a multi-year vision and executing with a high-performing team. What You'll Be Doing AI-Ready Design System Define the product strategy and multi-year roadmap for embedding AI capabilities within design systems, establishing the architectural direction for how components, metadata, and semantic ontologies enable generative and conversational enterprise UIs. Ensure Design Systems stays at the forefront of AI innovation by defining its AI infrastructure strategy and ship zero-to-one platform capabilities. Lead complex technical decision-making across code generation, agentic workflows, and evaluation strategies. Define the guardrails, governance model, and trust criteria that ensure AI-driven UI composition meets Salesforce's accessibility, security, and brand standards. Creator Tooling Platform Own the roadmap for the full suite of designer and developer-facing tooling: UI code validators, linters, Figma plugins, etc. Define requirements for AI-powered creator productivity features that meaningfully accelerate designer and developer velocity. Organizational Leadership & Alignment Serve as a senior strategic advisor and cross-functional liaison for design systems, driving alignment between the central UX org and AI platform groups. Build high-trust relationships with engineering leads, design leadership, and executive stakeholders; synthesize complex technical and design concepts into compelling narratives for executive audiences. Enable customers and ecosystem partners to build AI-ready applications on the Salesforce platform What we’re looking for Required Qualifications 10+ years of product management experience, including meaningful time on design systems, developer platforms, creator tooling, or enterprise frontend infrastructure. Proven ability to define and execute multi-year strategic roadmaps in complex, matrixed organizations, and to align diverse stakeholders without direct authority. Proven experience shipping developer tools, infrastructure products, or AI-powered technical systems Strong technical depth working knowledge of AI/ML concepts, LLM capabilities and constraints, and agentic workflows. Deep understanding of design system principles: CSS architecture, design tokens, component governance, and accessibility standards. Exceptional communication and storytelling skills. Able to move between detailed technical discussions and executive narrative with ease. Preferred Qualifications Hands-on familiarity with SLDS, Lightning Web Components, or another enterprise-scale design system (e.g., Carbon, Fluent, Material, Spectrum). Experience building in multi-product environments. Experience designing metadata schemas, ontologies, or semantic data models for AI/ML consumption. Background in creator tooling: design-to-code tools or developer IDE integrations. Unleash Your Potential When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world. Accommodations If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form. Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. Posting Statement Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $197,300 - $313,700 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $237,700 - $334,700 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.