Tune Shop Technician - Seasonal (18+)

Tune Shop Technician for Bear Creek

The ideal Tune Shop Technician for Bear Creek is a guest service focused individual with the ability to help create a positive, memorable experience for our guests. The successful team member will be able to work with their team as well as individually, have good communication skills, be detail oriented and foster the Bear Creek culture by focusing on our guests. This position will be an important member of the Rental team, ensuring proper mounting of ski and snowboard bindings, providing tune-ups and other equipment processes providing a safe ski and snowboard experience.

Ability to perform all aspects of rental technician position

Excellent working knowledge of rental system

Mount and test ski bindings

Perform problem solving/trouble shooting to help fix boot to binding complications

Ability to use all tune shop equipment properly and safely

Ability to use Vermont Calibrator to test ski bindings

Perform and accurately record accident tests for ski patrol

Properly fill out and file tuning work tickets

Use the point of sale to process credit card charges

Work with supervisor to ensure adherence to schedule for tuning and testing rental equipment

Always maintain clean and efficient work environment

Maintain a friendly, outgoing, and courteous attitude to provide excellent guest service to all guests and employees.

Perform duties efficiently and accurately in a fast-paced environment

Assist with rental returns

Be responsible for Bear Creek tools and return to designated areas after use

Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor

Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately

Contribute to the team's success by accomplishing tasks and assisting with projects as needed

Maintain knowledge and compliance with departmental policies, service procedures, and standards

Work as a team member to ensure our guests have the best possible experience

Understand emergency procedures and be able to apply them when necessary

Report any incidents, property damage or injuries immediately to Manager/Supervisor

Attend department meetings and training sessions as necessary

Other duties as assigned by Manager and/or Supervisor

Support Southern Management's Mission, Vision, and Values

Comply with Bear Creek and Southern Management's policies and procedures

Must be at least 18 years of age

Previous ski and snowboard tuning experience is preferred

Mechanical aptitude and manual dexterity is necessary

Ability to lift loads up to 50lbs regularly

Ability to provide excellent guest service

Ability to stand, lift, reach and bend for entire shift

High School Diploma or equivalent preferred

Availability during peak operating times, i.e.: weekends, holidays and special events

Excellent written and verbal communication skills

Compute basic arithmetic and mathematical calculations

Organized and detail oriented

Excellent time management skills

Excellent interpersonal skills

Sound leadership and managerial skills

Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction

Physical Demands

Physical Demands data elements provide a systematic way of describing the physical activities that an occupation requires of a worker. The assessment of these elements is focused primarily on the physical demands of the job - not the physical capacities of the worker. Physical Demand refers to the level and/or duration of physical exertion generally required to perform occupational tasks (sitting, standing, walking, lifting, carrying, reaching, pushing, and pulling).

Communicating Verbally: Expressing or exchanging ideas by means of the spoken word to impart oral information to clients or the public and to convey detailed spoken instructions to other workers accurately, loudly, or quickly.

Crouching: Bending body downward and forward by bending legs and spine.

Fine Manipulation: Picking, pinching, or otherwise working primarily with fingers rather than the whole hand or arm as in gross manipulation.

Gross Manipulation: Seizing, holding, grasping, turning, or otherwise working with hand(s). Note: Fingers are involved only to the extent that they are an extension of the hand.

Hearing Requirements: The ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms, medical codes/alarms).

Keyboarding: Entering text or data into a computer or other machine by means of a keyboard. Devices include traditional keyboard, 10 keypad, touch screen and other.

Kneeling: Bending legs at knees to come to rest on knee(s).

Lifting/Carrying: Lifting is to raise or lower an object from one level to another (includes upward pulling). Carrying is to transport an object -- usually by holding it in the hands or arms but may occur on the shoulder. Up to 25 pounds

Near Visual Acuity: Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.

Pushing/Pulling: May involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides.

Reaching At/Below Shoulder Level: Extending hand and arms from 0 up to 150 degrees in a vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.

Reaching Overhead: Extending hands and arms in a 150 to 180 degrees vertical arc. Reaching requires the straightening and extension of the arm and elbow and the engagement of the shoulder. The elbow does not need to be locked at any time and the arm does not need to remain in a continuously straight position.

Standing/Walking: Standing is to remain on one's feet in an upright position at a workstation without moving about. Walking is to move about on foot.

Stooping: Bending the body downward and forward by bending the spine at the waist - requiring full use of the lower extremities and back muscles.

Environmental Conditions

Proximity to Moving Mechanical Parts: Operation of or proximity to moving materials, mechanical parts, settings, or any moving objects (most commonly moving machinery or equipment) that could cause bodily harm.

Noise Intensity Level: The noise intensity level to which the worker is exposed in the job:

Moderate

Indoor / Office Environment

Southern Management Companies