Loss Prevention Agent

Job Details – Location: SPARTAN RIDGE DISTRIBUTION CENTER – Spartanburg, SC 29301 – Loss Prevention Agent Broad River Retail is seeking a Loss Prevention Agent to protect company assets, reduce shrink, investigate theft and fraud, and ensure compliance across distribution centers, retail stores, and corporate offices. Responsibilities Be present during daily warehouse loadout to maintain control of damage and product loss. Conduct internal and external theft investigations, including interviews, surveillance reviews, and report preparation. Monitor CCTV systems and conduct regular security walkthroughs in the assigned distribution center. Serve as local point of contact for the Operations team, providing conflict management when a product is damaged or missing. Coordinate with Operations, Retail, Risk, and People to resolve incidents and implement corrective actions. Facilitate safety audits, incident investigations, and implement solutions to prevent injury or damage. Provide status updates to the Manager of Loss Prevention and People Operations leadership. Ensure safety controls are followed in the Distribution Center, stores, and corporate office. Work with General Managers to enforce safety and security procedures in retail environments. Support safety audits and compliance with OSHA and company standards. Coach Distribution Center and Retail Operations teams on loss prevention, safety, and compliance practices. Coordinate with Senior Risk and Compliance Partner, Associate Director of People Operations, and law enforcement as needed for incidents and asset recovery. Champion a positive safety culture in the regional store(s) and Distribution Center(s). Perform all other duties assigned by the Manager of Loss Prevention. Benefits Contract-to-hire basis. Medical, dental, vision, and life insurance options after conversion. Paid time off and 401(k) matching contribution after conversion. Employee discount (40%) at Ashley after conversion. Internal opportunities for career growth and advancement. Qualifications High School Diploma or GED. 2 or more years of experience in retail, loss prevention, security, military, or law enforcement. Understanding of basic office applications including MS Office (Word, Excel, PowerPoint, Outlook). Ability to navigate security camera systems (CCTV). First Aid/CPR/AED certification preferred. OSHA-10/30 certification a plus. Spanish speaking is a plus. Able to be flexible with hours. Workplace Environment While performing the duties of this job the employee is: Regularly required to stand, walk, stoop, kneel, or crouch on concrete flooring. Must be able to routinely lift or move objects up to 50 pounds alone and team lift objects over 50 pounds. Wear the proper PPE when handling chemicals. Working in a non-climate-controlled warehouse setting, with some outdoor exposure during the workday. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position. #J-18808-Ljbffr