Application Engineer Sales Account Manager

Job Description

Job Description

Sales Engineer / Application Engineer

Smarts and Parts Program

Company: Setpoint Systems Corporation Location: Littleton, CO Department: Sales Employment Type: Full-Time

Salary: $70-90k/yr plus commissions

About the Role

Setpoint Systems Corporation is looking for a Sales Engineer / Application Engineer to support and grow our Smarts and Parts Program. This role combines technical sales, front-end engineering, BAS/HVAC controls application support, and contractor enablement.

The right candidate will work directly with mechanical contractors, service companies, smaller controls contractors, and end users to qualify project needs, review mechanical scope, select practical controls solutions, support quotes, and help develop repeatable BAS/HVAC control packages.

This is a high-impact role for someone who understands HVAC systems, mechanical drawings, BAS controls, field devices, and contractor workflows — and who can turn that knowledge into scalable sales and support outcomes.

What You’ll Do

Technical Sales and Customer Intake

You will serve as a primary customer-facing technical resource for the Smarts and Parts Program. Responsibilities include qualifying incoming requests, understanding project scope, identifying controls intent, reviewing support needs, and helping customers determine whether their application fits a standard package, semi-custom solution, or custom engineering path.

You will support applications involving RTUs, FCUs, heat pumps, unit heaters, VAV/VVT systems, ventilation systems, small hydronic systems, and mini-BMS opportunities.

Engineering and Application Support

You will perform front-end engineering reviews, including mechanical drawings, equipment schedules, control diagrams, points lists, wiring needs, and sequences of operation.

You will help develop practical BAS/HVAC controls solutions, controller selections, points lists, wiring concepts, control narratives, material takeoffs, application templates, and packaged standards that can be reused as the program scales.

BAS and HVAC Controls Expertise

You will apply working knowledge of BAS controllers, sensors, relays, transformers, actuators, field devices, I/O, communication protocols, and HVAC control strategies.

You will help customers understand controller package selection, compatibility, basic networking considerations, and field installation expectations while escalating advanced or non-standard requests through the proper internal review path.

Subscription and Program Sales

You will help position the Smarts and Parts Program as more than a material sales channel. This role supports contractor enablement through engineered packages, documentation, training, technical support access, and Basic or Premium support/subscription offerings.

You will help drive recurring subscription growth while supporting bundled material sales.

Quoting, Pipeline, and Follow-Up

You will support quotes for standard controller packages, bundled controls material, accessories, and related support services. You will also help maintain customer records, subscription status, open opportunities, quote history, technical notes, and follow-up activity.

The goal is to build a repeatable, scalable sales pipeline with clean handoffs, clear scope boundaries, and strong customer engagement.

Contractor Enablement and Training

You will support contractor showcase events, lunch-and-learns, counter discussions, customer meetings, demonstration kits, controller samples, application guides, and standard presentation materials.

This role is ideal for someone who can help contractors with field labor capability bridge the gap into controls engineering, application support, and packaged BAS solutions.

What We’re Looking For

The ideal candidate will have:

· Experience with BAS/HVAC controls, mechanical systems, and control applications.

· Ability to read and interpret mechanical drawings, equipment schedules, control diagrams, points lists, and sequences of operation.

· Working knowledge of controllers, sensors, relays, transformers, actuators, I/O, wiring, and field devices.

· Familiarity with BACnet, Modbus, programmable controllers, and BAS network concepts.

· Strong customer-facing communication skills with the ability to translate technical needs into practical solutions.

· Ability to qualify scope, identify missing information, and define support boundaries.

· Strong follow-through on quotes, customer records, technical notes, and sales pipeline activity.

· A practical, solutions-oriented mindset with the ability to support both sales growth and engineering quality.

Success in This Role Looks Like

Success will be measured by qualified opportunity growth, conversion of standard and semi-custom package quotes, subscription customer growth, accurate front-end engineering reviews,

timely quote turnaround, clean customer records, contractor engagement, and actionable feedback that improves future product lines, vendor partnerships, and package standards.

Why This Role Matters

This role is central to building Setpoint’s Smarts and Parts Program into a scalable contractor enablement channel. By combining technical sales, front-end engineering, packaged application development, vendor-agnostic product support, and customer feedback, the Sales Engineer / Application Engineer will help Setpoint expand practical BAS/HVAC controls solutions across current and future platforms.

About Setpoint Systems Corporation

Since 1983, Setpoint Systems Corporation has provided collaborative building automation and controls solutions with a strong focus on training and support, both internally and for customers. The Smarts and Parts Program is designed to help contractors and customers access engineered controls packages, technical documentation, training, and support that make BAS/HVAC control solutions easier to deploy and scale.

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