Detailer/Porter Specialist

Job Description

Job Description

Description:

The Concours Club sets the new standard for automotive country clubs worldwide. The members-only motorsport facility blends high-tech driving, impeccable service and luxury amenities within a spectacular resort setting. Located within minutes from the heart of Miami, this is the ultimate escape, where automotive collectors and enthusiasts can relax, connect, and share their passion. The world-class driving experience is now open to members.

Summary/Objective

We are seeking a dependable and detail-oriented Detailer/Porter Specialist to join our team. This hands-on role is responsible for maintaining the cleanliness, appearance, and readiness of our members' vehicles, ensuring that every vehicle reflects the exceptional standards of The Concours Club. The Detailer/Porter Specialist performs professional detailing services, conducts quality inspections, and prepares vehicles for delivery and member use. This role also supports daily operations by transporting vehicles safely throughout the property, maintaining an organized service area, and contributing to the overall presentation and efficiency of our world-class automotive facility. 

Roles & Job Responsibilities

• Clean and detail the interior and exterior of vehicles, including hand washing, buffing, waxing, vacuuming, polishing, and drying.
• Vacuum and shampoo carpets, and clean upholstery and interior surfaces.
• Apply protective coatings, dressings, and other detailing products as required.
• Clean windows, door jambs, wheels, wheel wells, and engine bays, as applicable.
• Inspect completed work to ensure all vehicles meet The Concours Club's quality and presentation standards.
• Safely transport vehicles to designated areas, including service lanes, parking areas, member pickup locations, and other assigned destinations.
• Assist with lot organization, ensuring vehicles are arranged neatly, safely, and efficiently.
• Conduct final vehicle inspections to ensure each vehicle is showroom- or delivery-ready.
• Maintain the cleanliness and organization of work areas, detailing bays, equipment, and surrounding facility grounds.
• Greet and assist members and guests in a friendly, professional, and courteous manner.
• Follow all safety policies and procedures by reporting hazards, wearing required personal protective equipment (PPE), and promoting a safe work environment.
• Provide exceptional customer service to all members, guests, and visitors while delivering a premium ownership experience.

Skills & Qualifications

• High school diploma or GED required.
• Previous experience as a Detailer/Porter or in a similar automotive service role preferred.
• Valid driver's license with a clean driving record required.
• Ability to safely operate both automatic and manual transmission vehicles.
• Strong attention to detail and commitment to delivering exceptional quality.
• Excellent customer service and interpersonal skills with the ability to communicate professionally with members, guests, and team members.
• Dependable, self-motivated, and able to work effectively both independently and as part of a team.
• Willingness to learn, complete required training, and maintain applicable certifications.
• Ability to stand, walk, bend, stoop, kneel, crouch, and reach for extended periods throughout the workday.
• Ability to lift, carry, push, and pull up to 50 pounds on an occasional basis.
• Ability to work indoors and outdoors in varying weather conditions, including heat, humidity, cold, wind, and rain.
• Must be at least 18 years of age.

Work Environment

This job is usually performed indoors and outdoors, in a controlled environment, and experiences a high level of noise. This job can also have intermittent levels of high stress.

Physical Demands

The Detailer/Porter Specialist must be able to stand and walk for extended periods and frequently bend, reach, stoop, kneel, crouch, and perform repetitive motions. The position requires the ability to lift, carry, push, and pull up to 50 pounds on an occasional basis and safely enter, exit, and operate vehicles while performing assigned duties. 

Position Type/Expected Hours of Work

This is a full-time position with a rotating schedule. Candidates must be available to work evenings, weekends, and holidays based on business needs.