Front Desk Medical Receptionist

Job Description

Job Description

Dr. Rahele Lameh, M.D. is seeking a friendly, professional, and organized Front Desk Medical Receptionist to join our primary care practice in Dallas. The Front Desk Receptionist will be the first point of contact for patients and will help ensure a welcoming, organized, and efficient experience.

Key Responsibilities

• Greet patients and provide professional front-desk service.
• Check patients in and out for appointments.
• Answer phone calls, take messages, and direct calls appropriately.
• Schedule, confirm, and reschedule appointments.
• Update patient demographic and insurance information.
• Verify insurance eligibility and collect copays when applicable.
• Maintain accurate and timely medical documentation in eClinicalWorks (eCW).
• Scan and upload identification, insurance cards, referrals, and other documents into the EMR.
• Prepare and maintain patient records and paperwork.
• Assist patients with forms and general front-desk inquiries.
• Process and assist with referrals as directed by the medical team.
• Communicate patient messages and requests to the appropriate staff.
• Maintain an organized and professional front-desk area.
• Protect patient privacy and maintain confidentiality in accordance with HIPAA requirements.
• Coordinate with the doctor and clinical staff to help keep the daily schedule running smoothly.

Preferred Experience & Skills

• 1–2 years of front-desk experience, preferably in a medical office or healthcare setting.
• Experience working with eClinicalWorks (eCW).
• Previous experience working in a Family Medicine or Primary Care setting.
• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and thrive in a fast-paced healthcare environment.
• Bilingual skills are a plus.

Rahele Lameh MD is a solo family medicine practice dedicated to providing compassionate, personalized healthcare to our community. We focus on building strong patient relationships and supporting their health needs with care and respect. Join our team to help create a welcoming environment and make a positive impact every day. Please apply if you are interested!

Company Description

Rahele Lameh MD is a solo family medicine practice dedicated to providing compassionate, personalized healthcare to our community. We focus on building strong patient relationships and supporting their health needs with care and respect. Join our team to help create a welcoming environment and make a positive impact every day. Please apply if you are interested!