Guest Coordinator

At Dahl Automotive we value our team above all are proud of our culture and career path opportunities we provide! Its our Mission to Keep People Moving and as a member of our teamwe look forward to supporting and challenging you to success in this critical role and through your career our team and become part of a legacy that is more than 100 years in the making!

Dahl Collisionin Rochester MN is a premier auto body repair facility recognized as a top choice for many insurance companies in the area which means the shop is always full and you can be productive and successful! As a Body Shop Estimator you will bring your customer service skills and experience to work with customers and insurance companies through the vehicle repair process majority of work is dictated by insurance company coverage so selling skills are not necessary!

Responsibilities

• Participate in developing a proper repair plan for each vehicle.

• Prepare estimates in accordance with Insurance partner and company guidelines.

• Maintain and execute a timely schedule before during and after completion of repairs.

• Communicate supplements to customers and insurance companies on the same business day as written.

• Ensure customers cars are kept clean and tidy to improve customer happiness

• Consult with management regarding new procedures and equipment in the industry.

Qualifications

• High school diploma or equivalent

• I-CAR Certification preferred

• Excellent customer service skills

• Basic computer proficiency

• Positive friendly attitude along with a customer service mentality

• Enjoy working in a dynamic environment

• Excellent oral and written communication skills

• Teammate with collaborative mindset

• Math reading and software skills

• Ability to learn new technology repair and service procedures and specifications

• Able to operate electronic diagnostic equipment

• Valid drivers license and clean driving record

As part of the Dahl Auto team you will be eligible for all company benefits including paid time off medical dental vision 401k with automatic 3% company contribution life insurance disability insurance accident insurance discounts on vehicles and services and much more!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Required Experience:

IC