Senior Principal, Product Engineering

Role Description

As a Senior Principal, Product Engineering, you will bridge business strategy and engineering execution, owning delivery outcomes for scalable, secure, and high-performing technology & AI products across 2-4 strategic initiatives. This role drives measurable improvements in velocity and cycle time by shaping product and engineering delivery through AI-native practices.

• Translate strategic objectives into well-defined epics, user stories, and technical acceptance criteria that enable autonomous, high-velocity engineering execution.
• Partner with architects to ensure system designs meet performance, security, and compliance standards across environments.
• Lead backlog prioritization to maintain velocity and technical quality.
• Act as a hands-on, embedded technical product leader, stepping in where needed across discovery, design, delivery, and troubleshooting.
• Directly contribute to execution when needed (e.g., prototypes/spikes, debugging, performance tuning).
• Leverage data instrumentation, analytics, and observability tools to assess product health, performance, and ROI.
• Contribute to DevOps practices, CI/CD optimization, and automation efforts.
• Establish cycle time, flow efficiency, and throughput as primary KPIs.
• Model and institutionalize AI-native product and engineering practices.
• Influence prioritization, sequencing, and technical investment decisions.
• Partner with software engineering, architecture, and infrastructure leaders.
• Lead technical discovery and product design sessions.
• Serve as the subject matter expert (SME) for assigned products.
• Own outcomes across 2-4 product areas by driving cross-team dependency alignment.
• Promote hands-on collaboration between Product, Engineering, and Service Delivery.
• Introduce and train teams on modern product management methodologies.

Qualifications

• Bachelor's Degree in Computer Science, Product Development, Business, or related field.
• 15+ years of progressive experience with products, engineering, development, and project management.
• Experience working with C-Suite.
• Brand or product development management experience.
• Previous experience leading a team and/or cross-functional initiatives.
• Experience using AI Coding for Production Application (Vibe Coding) >1 year.
• Proven track record leading complex, highly technical product initiatives.
• Demonstrates relentless curiosity.
• Comfortable operating in ambiguity and complexity.
• Excellent verbal, written, and presentation skills.
• Knowledge/familiarity with BPO or insurance industry (preferred).
• Strong entrepreneurial spirit; high energy level, sense of urgency, responsive, confident, thorough.

Benefits

• Generous PTO plan with paid holidays + floating holidays.
• 100% paid Employee Healthcare on Day 1.
• Eligible for all medical, dental, and vision benefits on Day 1.
• 401k with employer match, vested on Day 1.
• Opportunity to work for a growing, global organization.
• Ability to engage with clients and internal partners to make an impact.
• Organization-wide focus on growth and development.

Compensation

Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes annual bonus eligibility, benefits, and other opportunities at ReSource Pro. This is a remote position, and the salary range for most locations for this role is $145,899 - $247,039 annually.

Interview Process

To be considered for this position, please submit your application. If you meet the qualifications for the role, a member of our Talent Acquisition team will be in touch to schedule an interview via zoom. The standard interview process includes:

• Behavioral interview with Talent Acquisition.
• Online talent assessment.
• Hiring Manager Interview with Chief Information Officer.
• Stakeholder Interview with Senior Director, Software Engineering.
• Stakeholder Interview Team Expert.
• Business Case.