Application Developer ServiceNow

Introduction

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a ServiceNow Developer, you will design, develop, and implement solutions across the ServiceNow platform. You will build custom applications, integrations, workflows, and automations while providing technical leadership and contributing to complex implementation projects across multiple ServiceNow modules.

Responsibilities

• Develop and customize applications and solutions within the ServiceNow platform.

• Build workflows, automations, and custom functionality using ServiceNow development tools.

• Design and implement integrations with external enterprise systems.

• Contribute to technical design and provide guidance on development best practices.

• Support delivery of complex ServiceNow implementation projects.

This Job can be Performed from anywhere in the US.

Required technical and professional expertise

• Strong hands-on experience developing and customizing solutions on the ServiceNow platform.

• Proven experience delivering ServiceNow implementation projects rather than support-only activities.

• Good knowledge of multiple ServiceNow modules, preferably including ITSM and ITOM.

• Strong knowledge of JavaScript and ServiceNow development frameworks.

• Experience developing integrations using REST APIs, SOAP, XML, and JSON.

Preferred technical and professional experience

• ServiceNow CSA certification and additional module-specific certifications.

• Experience with CMDB, Discovery, and ITOM-related implementations.

• Experience leading technical workstreams, mentoring developers, or acting as a technical SME.

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.