Implementation Specialist - Payroll

ADP is hiring a Client Onboarding Specialist . Introduction As a Client Onboarding Specialist, you will carry the ADP relationship forward after a sale and enable the first interaction between mid‑sized business clients and ADP’s industry‑leading payroll and HR solutions. You will build relationships with clients and seamlessly implement ADP’s technologies to ensure your clients achieve long‑term success. What You’ll Do Onboard Clients. Create exceptional onboarding experiences for each product or service implementation and help clients develop the skills and confidence to use our products with ease. Implement ADP Technologies. Consult with clients, analyze existing systems, interface requirements, and business processes to deliver a comprehensive ADP solution, incorporating new processes, tools, and approaches when recommending and implementing the ADP solution. Partner Internally. Collaborate with ADP associates in sales and customer service and exchange routine information with members of the client project team, including priorities, timeliness, and issues as they arise. Multi‑Task & Communicate. Work on multiple time‑sensitive projects and follow‑up items simultaneously, sharing essential information with clients and teams at ADP. Organize. Adhere to a daily schedule and manage a high volume of inbound calls, with increased phone time during peak seasons such as year‑end close. To Succeed in This Role High School Diploma Basic project management skills Ability to work overtime hours during peak seasons A college degree is great but not required. Other acceptable experiences could include: Previous experience in a similar role. Military Experience. Why You’ll Love Working Here Belong. Join Business Resource Groups to connect globally with networks and allies who share common interests. Focus on health. Best‑in‑class benefits start on Day 1 to support your physical and mental well‑being. Community Impact. Company‑paid time off for volunteering for causes you care about. Diversity, Equity, Inclusion & Equal Employment Opportunity ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs and applicant merit. Ethics at ADP ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We expect our people to uphold our values with the highest level of integrity and to foster an honest and respectful workplace. #J-18808-Ljbffr ADP