Part-Time OPS Staff Assistant-43350013

Requisition No: 878824 Agency: Financial Services Working Title: Part-Time OPS Staff Assistant-43350013 Pay Plan: Temp Position Number: 43350013 Salary: $17.00 per hour Posting Closing Date: 07/28/2026 Total Compensation Estimator Tool*****OPEN COMPETITIVE EMPLOYMENT OPPORTUNITY*****

WORKING TITLE: PART-TIME OPS STAFF ASSISTANT

DIVISION: CRIMINAL INVESTIGATIONS DIVISION

BUREAU: PUBLIC ASSISTANCE FRAUD

CITY: ORLANDO

COUNTY: ORANGE

The Criminal Investigations Division encompasses all law enforcement and forensic components residing within the Department of Financial Services. This advertisement is for the PUBLIC ASSISTANCE FRAUD. This advertisement is for a PART TIME OPS STAFF ASSISTANT position which is a NON-SWORN position. Click here for additional information about the Department of Financial Services, Criminal Investigations Division.

SPECIAL NOTES:

TO APPLY FOR THIS POSITION, SUBMIT A STATE OF FLORIDA EMPLOYMENT APPLICATION VIA PEOPLE FIRST AND SUBMIT A SUPPLEMENTAL APPLICATION TO THE FOLLOWING EMAIL ADDRESS: View email address on click.appcast.io Click here for Supplemental Application. This supplemental application MUST be received no later than five (5) business days after the closing date of this advertisement in order to be considered for this position. To maintain fairness and integrity, applicants are required to provide honest and authentic responses during all stages of the evaluation and selection process. Applicants must rely on their own personal knowledge, thoughts, and impressions. A candidate’s use of Artificial Intelligence (AI) tools at any stage of the process is strictly prohibited and will result in disqualification for the position.

QUESTIONS

Job Line Phone number: View phone number on click.appcast.io. Requirements: High School Diploma or its equivalent. Proficient in using Microsoft Office Products (Word, Excel, Outlook, etc.) Experience in applying communication principles and techniques in academic or professional settings. VALID Driver’s License from the Florida Department of Safety and Motor Vehicles by time of employment. Preferences: A degree from an accredited college or university. Experience working in law enforcement agency, law firm, fire service industry, or government investigative agency. Special consideration may be given to eligible candidates who have bilingual verbal and written skills that meet a critical need of the agency’s mission. REQUIRED ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES: Knowledge of office procedures and practices. Knowledge of the principles and techniques of effective communication. Knowledge of the methods of data collection. Knowledge of basic arithmetic. Ability to understand and apply applicable rules, regulations, policies and procedures. Ability to deal with the public in a tactful and courteous manner. Ability to perform basic arithmetical calculations. Ability to work independently. Ability to utilize problem-solving techniques. Ability to plan, organize and coordinate work assignments. Ability to communicate effectively. Ability to establish and maintain effective working relationships with others Candidate Profile (application) must be completed in its entirety. Please read below: Please include the names and phone numbers for the supervisor(s) and/or Human Resource Department for all periods of employment. Account for and explain any gaps in employment so that the hiring process is not delayed. Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position. Experience, education, training, knowledge, skills and/or abilities as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement “See Resume”. Each field (address, city, and state, dates, phone numbers, etc.) should be completed. If claiming Right to Interview, candidate MUST attach a copy of your official layoff letter when applying. Upon the selection of the top candidate, a current supervisory reference contact will be required. Experience and education requirements must be met at the time of application submission to be considered. The salary for this position will be $17/hour for no more than 20 hours per week; Monday-Friday between the hours of 8 am-5 pm schedule is schedule needs to be flexible work schedule. Employees of the Department of Financial Services are paid on a monthly pay cycle. This position requires a security background check, including fingerprint as a condition of employment. Responses to qualifying questions must be clearly supported by the state application and any omission, falsification, or misrepresentation in the answering of the qualifying questions will be cause for immediate elimination from the selection process. THIS IS NOT A TELEWORK POSITION. CANDIDATE WILL BE REQUIRED TO WORK IN THE OFFICE.

WHAT IS THE SELECTION PROCESS?

Selection is a three-to-six-month process where the successful applicants MUST PASS the Oral Interview, CJSTC background prior to beginning. If selected for an interview, interview will be conducted in person.

BRIEF DESCRIPTION OF DUTIES:

Incumbent of position is a member of DFS’ Disaster Response Team and, in that capacity, may be required on short notice to perform duties and necessary attendant travel in support of disaster relief efforts. Assist supervisor with collecting and printing documentation used during the screening process. Assist the supervisor with preparation of final reports to be submitted to appropriate adjudicating authority. Assist supervisor with the review of CCIS to determine if SAO or Court Action is available to update SAO information. Add appropriate documentation to the case management system. Assist supervisor with the review of DCF data systems to determine if Final Orders are available to update ADH information. Review, date stamp, and distribute all incoming mail. During Supervisor's absence, ensure time restrictive correspondence is handled appropriately. Maintain inventory of required supplies and request replenishment. Assist supervisor with maintaining a file room. Prepare, monitor, and maintain files of correspondence, administrative forms, and investigative files ensuring accuracy of records. Assist supervisor with in-house record disposition process. Maintain and submit monthly vehicle and postage logs. Assist with the input of travel and vehicle data. Answer telephones, screen and direct incoming calls and take messages in accordance with Department policies and procedures. Receives visitors, maintains visitor control, and initiates proper action pertaining to visitor requests. Operates, maintains, and utilizes office machines and equipment in a safe and operationally efficient manner as prescribed by on-the-job training and manufacturer’s recommended guidelines. Utilize all Department approved computer software, including, but not limited to Microsoft Word, Excel, and Access Performs other Duties as Required. If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended, or deemed ineligible depending upon the date of your retirementCandidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.