Marketing & Communications Manager - NC ROOTS Hub Lead

Pay Plan Title: Unit Manager

Working Title: Marketing & Communications Manager - NC ROOTS Hub Lead

FLSA Status: Exempt

Posting Salary Range: $67,632 - $90,457

Office Location: Remote within North Carolina.


POSTING DETAILS:

Make an Impact

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) serving 46 counties across North Carolina. We manage services for individuals with serious mental health needs, substance use disorders, traumatic brain injuries, and intellectual/development (IDD) disabilities. Our mission is to help individuals and families build strong foundations for healthy, fulfilling lives.

Why Work for Us ?


Trillium believes that empowering others begins with supporting our team. We offer our employees:

• A collaborative, mission-driven work environment
• Competitive benefits and work-from-home options for most positions
• Opportunities for professional growth in a diverse inclusive culture

Every day, our work changes lives - from children thriving through early intervention and school-based therapies, to adults with severe mental illness living independently and contributing to their communities.

If you are looking for a unique opportunity to make a tangible impact on the lives of others, apply today!

What We're Looking For

Trillium Health Resources has a career opening for a Marketing & Communications Manager - NC ROOTS Hub Lead to join our team! The Marketing & Communications Manager for the NC ROOTS Hub Lead is responsible for designing and executing a comprehensive, multi-regional communications strategy that supports the successful implementation of the NC ROOTS initiative. This role ensures consistent, transparent, and culturally responsive messaging across diverse stakeholders including community-based organizations (CBOs), healthcare providers, rural residents, state partners, and internal teams. This is not a traditional marketing role. It is a mission-critical change management and engagement function responsible for building trust, driving participation, and ensuring alignment across a complex, multi-partner ecosystem.

*Recruitment for this position is being conducted in anticipation of program funding approval. The position is contingent upon receipt and continuation of funding through the NC Roots effective June 1, 2026. The organization reserves the right to delay hiring, modify, or withdraw the position based on funding status.

On a typical day, you might:

• Develop and implement a regional communications and engagement strategy aligned with NC ROOTS goals and timelines.
• Design and execute community-facing campaigns to increase awareness, trust, and participation in NC ROOTS initiatives.
• Lead internal communications to ensure alignment across Hub leadership, regional teams, and sub-awardees.
• Establish and maintain a consistent NC ROOTS Hub brand identity across all materials and platforms.
• Manage relationships with local, regional, and statewide media.

Employee Benefits:

Trillium knows that work/life balance is essential. That's why we offer:

• Typical working hours: 8:30 am - 5:00 pm; flexible work schedules with some roles with management approval.
• Work-from-home options available for most positions
• Health Insurance with no premium for employee coverage
• Flexible Spending Accounts
• 24 days of Paid Time Off (PTO) plus 12 paid holidays in your first year
• NC Local Government Retirement Pension (defined-benefit plan)
• 401k with 5% employer match and immediate vesting
• Public Service Loan Forgiveness (PSLF) qualifying employer
• Quarterly stipend for remote work supplies

Qualifications

Required:

• Associate's degree in Communications, Marketing, Public Health, or a related field and three (3) years of experience leading strategic communications or experience leading multi-stakeholder communication strategies in healthcare, public health, or community-based initiatives; OR
• Bachelor's degree in Communications, Marketing, Public Health, or a related field and one (1) year of experience leading strategic communications or experience leading multi-stakeholder communication strategies in healthcare, public health, or community-based initiatives; OR
• Equivalent combination of education/experience.
• Must have a valid driver's license.
• Must reside within North Carolina.

Preferred:

• Master's degree in Communications, Marketing, Public Health, or a related field.
• Experience working with Medicaid programs, managed care, or state/federal initiatives.
• Experience supporting large-scale program implementation or system transformation.
• Familiarity with North Carolina's healthcare and community landscape.
• Experience with grant-funded programs and compliance-driven communications.

Deadline for Application: Thursday, June 4, 2026 at 11:59pm.


How to Apply

To be considered, submit your application and resume through our ADP Career Center. Your resume must include:

• Employer name, dates of service (month/year), average hours worked per week, and essential job duties
• Education details (degree type, date awarded, institution, field of study)
• Licensure/certification information, if applicable

After submission, your resume will be reviewed to ensure it meets the essential criteria for the position. You'll be notified by HR regarding your application status as appropriate. All applicants will receive a final update once the recruitment cycle closes.

Join our Talent Community through ADP to stay informed about future opportunities. Be sure to keep your resume updated in your profile.

Trillium Health Resources is an Equal Employment Opportunity (EEO) employer and a drug-free workplace. All candidates must pass a drug test as a condition of employment.

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