Field Service Technician

The Field Service Technician will travel to customer sites to support the installation, commissioning, maintenance, and repairs of MV and HV Switchgear, STATCOM, and ESS HICO America products. THE NON-ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO THE FOLLOWING: • Read and interpret schematic drawings • Ability to troubleshoot electrical and mechanical issues • Willing to work overtime (including weekends) at the Field Service Manager’s direction • Required to travel to perform field service assignments as directed by management. • Create and maintain field service reports and documentation • Maintain service equipment, general housekeeping and warehouse activities including loading and offloading of material, cleaning work areas, and keeping field service equipment organized • Maintain communication with customers, employees, and management. • Be able to pass a random drug and alcohol test • Ability to obtain a passport and be willing to travel out of country on rare occasions THE DESCRIPTION ABOVE REPRESENTS THE MOST SIGNIFICANT ESSENTIAL DUTIES OF THE JOB BUT DOES NOT EXCLUDE OTHER OCCASIONAL WORK ASSIGNMENTS NOT MENTIONED. EDUCATION/SPECIAL SKILLS/EXPERIENCE/TRAINING: • Ability to read and interpret AC and DC schematic drawings • Experience in wiring, plumbing, electrical, and mechanical • Experience using cranes and forklifts • Basic knowledge of hydraulics and pneumatics • Mechanically inclined with the ability to use common hand tools • Basic computer skills, Microsoft office products • HVAC working knowledge would be beneficial • 2 year associate or a specialized degree in Electronics, Electrical, or Electrical/Mechanical Technology or 3 years related experience working in substations or a switchgear manufacturing facility. PHYSICAL/MENTAL CHARACTERISTICS OF THE POSITION AND ENVIRONMENTAL FACTORS OF THE WORKPLACE: Ability to self-control under pressure and fast-paced work-environment Ability to meet required deadline Ability to build trusty and co-operative relationship with suppliers, customers, co-workers, and management team HICO America provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.