Office Clerk

Job Description Job Description We are seeking an organized, detail-oriented, and reliable Shop Office Clerk to keep our daily operations running smoothly. In this role, you will be the backbone of our shop’s back-office operations, handling everything from data entry and service documentation to invoicing and basic customer support. The ideal candidate enjoys a fast-paced environment, can manage multiple tasks without losing focus, and possesses excellent organizational and communication skills. Key Responsibilities

• * Data Entry & Record Keeping: ** Accurately enter service orders, parts inventory, customer details, and technician hours into our shop management system.
• * Invoicing & Billing: ** Prepare, process, and file invoices, receipts, and work orders. Assist with tracking basic accounts receivable/payable.
• * Documentation Management: ** Organize and maintain physical and digital filing systems for vendor receipts, warranties, safety logs, and customer histories.
• * Vendor & Inventory Support: ** Assist the Shop Manager in tracking parts inventory, checking in shipments, and communicating with suppliers regarding orders and deliveries.
• * Communication Hub: ** Answer the office phone, respond to email inquiries, and direct messages to the appropriate technicians or managers.
• * General Administrative Support: ** Keep the office area organized, monitor and order office supplies, and assist management with daily paperwork as needed.

• * Experience: ** 1–2 years of experience in an office clerk, administrative, or customer service role (experience in a mechanical, automotive, retail, or industrial shop environment is a big plus).
• * Tech-Savvy: ** Proficiency with basic office software (Microsoft Office, Google Workspace) and a quick ability to learn proprietary shop management or invoicing software.
• * Attention to Detail: ** High level of accuracy in data entry and paperwork.
• * Communication: ** Clear, friendly verbal and written communication skills for interacting with customers, vendors, and the shop team.
• * Organization: ** Strong time-management skills with the ability to prioritize tasks in a dynamic environment.
• * Education: ** High school diploma or equivalent required.