Credential Coordinator

Credential Coordinator

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

The Credential Coordinator role is the liaison between operational leadership, medical staff, and providers to decrease barriers and administrative burdens related to the initial appointment and reappointment process for credentialing. The Talent Acquisition Coordinator serves as a resource in managing administrative functions related to the provider credentialing process utilizing the appropriate database tracking systems.

ESSENTIAL FUNCTIONS OF THE ROLE

Credentialing

• Accountable for managing the workflow of the provider credentialing process for initial appointments and reappointments
• Acts as a liaison between the department, medical staff office, and provider
• Ongoing monitoring of provider applications to ensure desired turnaround times are met utilizing the appropriate database tracking systems
• Requests appropriate missing or incomplete information as necessary
• Respond to provider, department, and medical staff office written and verbal inquiries
• Communicates about processing questions from provider and/or credentialing contact in addition to BSWH MSS offices and CVS leadership as required
• Notifies all parties of expiring appointments and outstanding applications and ensures timely application submission
• Sends status and reminder communication to practitioner and department

KEY SUCCESS FACTORS

• Ethics and Professionalism
• Attention to Detail
• Written and Oral Communications
• Research and Analysis
• Initiative and Commitment
• Teamwork
• Tact and Diplomacy
• Relationship Management
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Strong coordination & organizational skills
• Skill in personal time management

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

• EDUCATION - Associate's Degree or 2 years of work experience above the minimum qualification
• EXPERIENCE - Less than 1 Year of Experience