AO Stream Lead

AO Stream Lead

English speaking

Dutch speaking would be a bonus does not mandate

Den Hague, Netherlands

Telco domain

Permanent role

Role Overview

We are looking for an experienced Autonomous Operations (AO) Stream Lead to lead the planning and delivery of AO initiatives within a large-scale Telecom transformation program.

The role will act as the primary interface between business stakeholders, technology teams, architects, and delivery team, ensuring that AI initiatives are translated into well-defined delivery plans and executed successfully against agreed business outcomes, timelines, and quality expectations.

This is primarily a delivery and stakeholder leadership role rather than a hands-on AI engineering position. The candidate should have strong telecom domain understanding, excellent communication skills, and demonstrated experience managing complex, multi-team technology deliveries.

Key Responsibilities

Stakeholder & Business Management

Act as the primary point of contact for business stakeholders for the stream.

Build strong relationships with senior business, operations, technology, and program stakeholders.

Understand business objectives and translate them into clear priorities and actionable delivery plans.

Drive regular stakeholder reviews, ensuring clear communication of progress, dependencies, risks, decisions, and expected outcomes.

Manage stakeholder expectations proactively and ensure alignment between business priorities and technology delivery.

Prepare and present concise updates for senior management and governance forums.

Project & Delivery Management

Own end-to-end planning, tracking, governance, and reporting for initiatives within the AO program.

Develop integrated delivery plans covering requirements, design, development, testing, business validation, deployment, and operational readiness.

Track delivery against committed timelines and proactively drive corrective actions where required.

Drive delivery from initial use-case definition through MVP/pilot to production and subsequent scaling.

Risk, Issue & Dependency Management

Proactively identify delivery risks, issues, assumptions, and cross-stream dependencies.

Drive issues to closure rather than limiting the role to tracking and reporting.

Manage dependencies with other Telecom transformation streams and underlying platforms.

Required Skills & Experience

Essential

10+ years of experience in Telecom/IT, including significant experience managing complex transformation or technology delivery programs.

Strong Telecom domain knowledge, preferably across Network Operations, Assurance, Fulfilment, Inventory, Service Management, or OSS/BSS.

Proven experience managing senior business and technology stakeholders.

Excellent verbal and written communication skills, with the ability to communicate complex delivery topics clearly to senior management.

Strong project/program management capabilities, including:

o Delivery planning and tracking

o Milestone and dependency management

o Risk and issue management

o Governance and status reporting

o Resource and capacity coordination

o Executive-level reporting

Ability to manage multiple teams and workstreams in a complex, multi-vendor environment.

Strong ownership mindset with the ability to drive teams toward decisions, actions, and committed outcomes.

Experience working in Agile/hybrid delivery environments.

Success Measures

Success in this role will be measured by:

Delivery of AO initiatives against committed scope, timelines, value and quality.

Business stakeholder confidence and satisfaction.

Predictability and transparency of stream delivery.

Timely identification and resolution of risks, issues, and dependencies.

Successful progression of AI use cases from concept/MVP into production and scale.

Demonstrable business and operational value delivered through AI-enabled Autonomous Operations