Senior Software Engineer -AI Products

About Us

Herald is transforming how commercial insurance gets sold. We combine modern API infrastructure with industry-specific AI that can read emails, extract data, generate quotes, and guide brokers through submission workflows end-to-end. The result: faster placement, cleaner operations, and meaningful revenue growth. The market is huge, the need is obvious, and the product we’re building doesn’t exist yet. If you want to help shape the operating system for modern insurance, we’d love to work with you.

Role

Herald is building Babbix, an AI-native platform that commercial insurance brokers use to create submissions and get quotes directly from their inbox. It orchestrates broker workflows end-to-end by combining classification pipelines, data extraction models, and a broker-facing web interface. Delivering high-quality product experiences and shipping new AI-driven capabilities are core to our success.As a Senior Software Engineer (Full Stack) on the Babbix product, you’ll drive major product initiatives from inception to delivery. You’ll work directly with brokers and internal stakeholders to shape ideas, turn them into designs, and build them into production-ready features. You’ll work across the stack, from frontend UI to backend APIs to model orchestration, to deliver effortless workflows and make our AI output transparent, accurate, and trustworthy.

Why This Role Matters

Commercial insurance is one of the last major industries still powered by email. Every submission, quote, and policy must be manually processed by brokers, slowing them down and costing them deals.

By building new product and AI capabilities, you will:

• Transform messy email submissions into structured, actionable data with minimal friction.
• Help brokers move from inbox to quote-ready submissions in minutes instead of hours.
• Enable rapid iteration on new workflows and AI features alongside our product and client services teams.
• Lay the foundation for scaling Babbix across lines of business, carriers, and broker organizations.

What You Bring

• 4+ years of experience building full-stack product features from design through production.
• Experience shaping products at fast-growing startups.
• Hands‑on experience with LLMs, vector databases, or other emerging AI technologies.
• Proficiency in Python or JavaScript/TypeScript, and SQL.
• Experience with Docker and major cloud providers (Google Cloud Platform, Amazon Web Services, or Microsoft Azure).

Nice to Have

• Background in insurance, fintech, or other data-heavy SaaS products.
• Experience with model evaluation, benchmarking, or human-in-the-loop review workflows.

What We Bring

• Competitive compensation packages based on experience.
• Company equity.
• Hybrid‑flexible company focussed in the Northeast (NYC and Boston).
• Relocation stipend (if you want to join us in the Northeast).
• Quarterly in‑person meetups (on the company).
• 20 days of PTO (that roll over) + 12 company holidays + 5 sick days.
• Quality health, vision, and dental insurance.
• Pre‑tax commuter benefits to be used towards parking & transit costs for those working hybrid in our offices.
• 401K plan.
• $500 additional home office stipend (beyond the standard equipment).
• Parental leave for all kinds of parents (including adoption and foster care).
• An agile and motivated team.

Compensation

Full compensation packages are determined based on candidate experience. Please note that some roles may include variable compensation (such as commission, bonuses, and/or equity) that are not outlined here. This range is depicting base pay only. Any variable compensation will be discussed throughout the hiring process.

New York Pay Range: $200,000 USD – $230,000 USD