Administrative Assistant / Project Manager

Job Description

Job Description

FASTSIGNS #400401 is hiring for a Administrative Assistant / Project Manager to join our team!

Under the guidance of the Franchise Partner or Center Manager, the Administrative Assistant/Project Manager performs a wide range of duties related to the timely and profitable delivery of finished products and services to FASTSIGNS customers.  Duties include customer relationship development, prospecting, contract bid coordination, sales, material specification, production coordination, scheduling, quality control and project management. 

Benefits/Perks:

• Competitive Pay
• Paid Vacation and Holidays
• Performance Bonus
• Ongoing Training Opportunities

A Successful FASTSIGNS Administrative Assistant / Project Manager Will:

• 1. Assist Sales team with site assessment, product specification, project quote, and installation planning.
  2. Coordinate Production and Installation of final product.  
  3. Collaborate with the team to Prioritize workflow; communicate to sales, design, and production staff daily.
  4. Coordinate Sub-contractor: Define Scope of Work, Obtain quotes, and Schedule
  5. Assure compliance with municipalities: Obtain permits, Call Before You Dig, Worksite Safety
  6. Schedule production board, prepare Installation Packets and manage installation schedule daily.
  7. Perform quality assurance measures pre- and post-construction.
  8. Communicate with other employees and customers in a calm and professional manner, handle project management related issues.
  9. Multi-task—work on different projects simultaneously.
  10. Keep the sales office area neat, clean, and organized.
  11. Serve as a backup for overflow production needs. Serve as backup in answering the phone and assisting at front counter if the franchise partner, center manager and sales/service employees are not available. 
  12. Ensure that all necessary paperwork is completed in a timely manner.
  13. Maintain project work queues, project notes and due dates daily.
  14. Communicate with other employees regarding timing, extra charges, errors to enable them to keep customer advised of situations.
  15. Maintain and improve morale; help keep the environment upbeat and productive.
  16. Adhere to all company policies, procedures, and business ethics codes.

Ideal Qualifications for FASTSIGNS Customer Service Representative:

• 2-3 years of retail or counter sales experience preferred
• High school diploma or equivalent
• Outgoing, responsive, eager to learn and has the ability to build relationships
• Great listening and organization skills
• Ability to sit for long periods (4 hours or more)
• Ability to view a computer screen for long periods (4 hours or more)
• Ability to work under pressure to output high volume, high-quality work

Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry.   Apply today!