Leasing Agent (East Village)

Job Description

Job Description

Organization Background Aeon is a nonprofit developer, owner, and manager of affordable communities in the Twin Cities. For 40 years, we have been at the forefront of creating housing that goes beyond shelter. Our housing serves as a platform for resilience, opportunity, and lasting impact. With a portfolio of almost 5,000 apartment homes, Aeon provides stability for thousands of residents each year. We focus on bold, forward-thinking solutions that address the need for affordable housing. Through innovation, collaboration, and an unyielding commitment to community, we help create opportunities for residents to build stronger, more sustainable futures. Join a mission-driven team that is shaping the future of affordable housing and making a lasting impact. Learn more at  Position SummaryAeon is seeking a Leasing Agent to join the team at East Village, a 180-unit apartment community located in the Elliot Park neighborhood of South Minneapolis. This role is highly sales-oriented and ideal for someone who is motivated by goals and enjoys building relationships with prospective residents. The Leasing Agent plays a key role in connecting people to housing by guiding applicants through the leasing process and helping maintain high occupancy at the community. The Leasing Agent reports to the Property Manager. Key responsibilities include, but are not limited to: Maintain up-to-date knowledge of apartment availability, rental rates, and community features.Greet prospective residents and learn about their housing needs and preferences.Provide information about the community, including amenities, floor plans, and application requirements.Conduct property tours, including model apartments, available homes, and shared amenities.Follow established policies and procedures when qualifying, screening, and approving applicants.Maintain accurate prospect and leasing records in guest cards and property management software.Follow up with prospective residents within 48 hours of a showing if a lease has not yet been signed.Support the community's lease renewal program and help maximize resident retention.Prepare and process lease documents accurately and in a timely manner.Explain lease terms and ensure all documentation is complete prior to move-in.Prepare property information and resident move-in packets.Assist with day-to-day leasing office operations.Coordinate with the Property Manager and Assistant Property Manager to ensure apartments are ready for move-in.Complete required staff trainings.Maintain confidentiality of resident and organizational information.Remain flexible and adaptable in a changing work environment.Follow basic safety and housekeeping practices.Perform other duties as assigned by the supervisor. Skills & QualificationsPrevious experience in property management, leasing, or real estate is preferred.At least one year of sales experience strongly preferred.Demonstrated ability to close sales and meet performance goals.Strong interpersonal skills and ability to create a welcoming environment for prospective residents.Proven ability to work well with people and create a comfortable environment.Ability to engage in interpersonal communication that is culturally responsive, ensuring consideration for differing needs and expectations. Commitment to learning about and participating in Aeon's diversity, equity, and inclusion efforts.Basic understanding of accounting practices.Ability to work effectively as part of a team.Strong organizational and time management skills.Resourceful, solutions-oriented, and committed to high-quality work.Physical RequirementsAbility to remain in stationary position for extended periods while working at a computer and attending meetings. Ability to operate standard office equipment, including computers, phones, and printers.Ability to move about the office to access files, meeting spaces, and office equipment.Ability to reach above and below shoulder height to access file cabinets, storage areas, and office supplies. Ability to lift and carry materials up to 15 pounds on an occasional basis, such as meeting materials or event supplies. Ability to conduct property tours and inspections: Includes walking through hallways, stairwells, leasing offices, common areas, and vacant or occupied apartment homes. This may involve navigating multiple floors and uneven surfaces.Ability to communicate clearly and effectively, both verbally and in writing, in person and through virtual platforms. Ability to work in environments with moderate noise levels, including shared office spaces, meetings, and event settings. The physical requirements described above represent the essential functions of the job and may be performed with or without reasonable accommodations. Compensation, Hours & Location The pay range for this position is $20-$22 per hour base, plus commission. Aeon offers a comprehensive benefits package that includes medical, dental, vision, life insurance, long-term disability, retirement plan, generous paid time off, and an employee assistance program. This is a full-time position, scheduled for 40 hours per week. The standard work schedule is Monday through Friday during daytime hours, typically 8:30am - 5:30pm.  This is an in-person position and will office mostly out of their currently assigned properties. Occasional work at Aeon's Central Office, training facilities and other properties will occur from time to time.  If you are interested in applying for this position, please visit: Position is open until filled.  Aeon values a diverse work environment. Individuals with disabilities, persons from BIPOC communities, the LGBTQ+ community, and people from underrepresented communities are strongly encouraged to apply. Aeon is an Equal Opportunity / Affirmative Action EmployerEmployees and residents are encouraged to apply.