Payroll Support Specialist

Entry-Level Payroll Support Specialist

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal is seeking a reliable, organized, and detail-oriented individual to join our team as an Entry-Level Payroll Support Specialist, with primary responsibilities centered on mail processing, scanning, and distributing incoming payroll and payroll tax correspondence. This role is ideal for someone beginning a career in payroll administration or payroll tax support, with a strong interest in operational accuracy and document management.

Work location: Onsite in Reston, VA

Key Responsibilities

Mail Processing & Document Management

• Receive, open, and sort all incoming payroll-related mail, including payroll tax notices, agency correspondence, and employee documentation.
• Scan, index, and electronically distribute mail to the appropriate payroll, tax, HR, or legal team members.
• Maintain organized digital folders for scanned documents to ensure accurate record-keeping and audit readiness.
• Monitor incoming mail workflow to ensure timely identification and escalation of tax notices or urgent agency communications.
• Support outbound mail processing, including preparing Fedex packets

Payroll Support Responsibilities

• Respond to Tier 1 employee inquiries regarding pay, deductions, timekeeping, or tax withholding.
• Assist employees in understanding paystubs, taxes, and basic payroll calculations.
• Escalate complex payroll or tax issues to senior payroll staff or HR.
• Support the Payroll Director with ad hoc projects, reports, and file maintenance as needed.

Requirements

• High School diploma or equivalent.
• 0–2 years of accounting, bookkeeping, administrative support, or payroll-related experience.
• Familiarity with payroll systems (e.g., Dayforce, ADP, Paychex) preferred but not required.
• Proficiency in Microsoft Office and Adobe PDF applications.
• Strong data entry accuracy; experience with reconciliations or document processing beneficial.
• Ability to learn payroll and tax systems quickly.
• High attention to detail, strong organizational skills, and reliable follow-through.
• Clear written and verbal communication skills.
• Ability to handle confidential payroll and employee information responsibly.
• Team-oriented mindset and willingness to learn new tasks.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law. The salary offered will depend on several factors including, but not limited to, relevant experience, skills, education, geographic location, internal equity, business needs, and other factors permitted by law. Posted pay ranges are a general guideline only and are not a guarantee of compensation or salary.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.