Customer Service Representative

Customer Service Representative

We are seeking a customer service representative who can provide exceptional customer service for fielding customer inquiries and requests via phone and computer at our Smithfield, NC location. This person would also be responsible for back-office tasks such as accounts receivable, filing, and setting up new customer accounts. The candidate would also be responsible for safely filling customer propane cylinders upon request, appliance assembly, and display in our showroom. If you are the ambitious, hard-working type who enjoys meeting new people every day and the challenges of a rapidly growing company then we would love to hear from you.

The ideal candidate will possess the following:

• Two-year associate degree is preferred but at minimum a High School Diploma.
• Ability to lift approximately 45 pounds.
• Fill propane cylinders as needed.
• Assemble showroom items such as grills, etc.
• Excellent customer service skills.
• Ability to work within a rotating on-call schedule.
• The desire to succeed in a team environment.
• Industry experience is a plus.

As a family-owned business, Parker Gas takes pride in serving our employees and does so by offering an excellent package of benefits:

• 401(k) matching up to 5%.
• Health, Dental, and Vision insurance after 30 days.
• Company Paid Life Insurance.
• Employee Assistance Program.
• 7 Paid Company Holidays including YOUR Birthday.
• Short-Term, Long-Term, and Cancer Coverage Insurance.
• The opportunity to advance in a rapidly growing company.

If interested in applying for this position, please visit our website at

As part of our pre-employment hiring process background checks and drug screens are performed. Parker Gas/Rapid Exchange is proud to be an Equal Opportunity, Affirmative Action Employer of Females, Minorities, Individuals with Disabilities, and Protected Veterans in accordance with all applicable laws.

Since 1958, our family-owned business has offered the best propane products and service to homes, commercial companies and agricultural businesses in southeastern North Carolina. Since the early 1990's, we have been providing professional propane cylinder exchange covering 20 states. We have a large fleet of commercial delivery trucks backed by a staff of experts trained to look after our customers. Are you our next expert? Compensation: $17.00 - $18.00 per hour