RECEPTIONIST - Part Time
Priority Dispatch Corp.
SUMMARYServes as the first point of contact for visitors and callers, providing a welcoming, professional experience while supporting daily operations. This role is essential in creating a positive first impression and ensuring efficient communication throughout the organization.ESSENTIAL DUTIESEssential Duties include the following. Other duties may be assigned.Greet and assist visitors in a friendly, professional mannerMaintain a clean, organized, and welcoming reception areaOperates a multi-line phone system.Answers all incoming calls in a prompt, polite, professional manner, transferring them to the appropriate person or department quickly, or operating the dealership paging system to call individuals to the phone.Answer, screen, and direct incoming phone callsMinimizes the time callers are on hold and checks back with them frequently to ensure they wish to continue holding.Develops knowledge of basic dealership information in order to respond to callers who have general inquiries.Updates and distributes dealership phone directory as needed.Performs clerical duties as assigned.Maintains professional appearanceQUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.EDUCATION and/or EXPERIENCENo prior experience required.LANGUAGE SKILLSAbility to read, write and comprehend simple instructions, short correspondence, and memos.MATHEMATICAL SKILLSAbility to add and subtract two digit numbers and to multiply and divide with 10's and 100's.Ability to perform these operations using units of American money.REASONING ABILITYAbility to apply common sense understanding to carry out simple one- or two-step instructions.CERTIFICATES, LICENSES, REGISTRATIONSValid Driver's LicenseON JOB TRAINING / CERTIFICATION REQUIREMENTSManufacturer Training and CertificationCompliance Training through company platformPHYSICAL DEMANDSWhile performing the duties of this job, the employee is regularly required to sit at desk for prolonged periods of time; use hands to grab and reach files; type on a computer; and to talk or hear, both in person and by telephone.Employee must occasionally lift and carry office supplies up to 10 pounds.WORK ENVIRONMENTThis job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.Dealership setting is busy with frequent interruptions but noise level is usually minimal. #J-18808-Ljbffr Priority Dispatch Corp.
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