Patient Ambassador (Full Time)

• We are hiring immediately for a full time PATIENT AMBASSADOR position.
• Location : UVA Medical Center - 1215 Lee Street Charlottesville VA 22908. Note: online applications accepted only .
• Schedule : Full time schedule. Monday through Friday hours may vary; rotating weekends. More details upon interview.
• Requirement : Previous food service experience required.
• Pay Range: $20.00per hour to$25.00per hour.

Make a difference in the lives of people your community and yourself . At Morrison Healthcare a Compass Healthcare company youll join a culture that values caring for people fostering belonging and creating moments that truly matter. Here your work has purpose: to nourish patients caregivers and communities while upholding the highest standards of detail quality and excellence in every meal served.

For more than 70 years Morrison has supported leading health systems nationwide with culinary nutritional and operational expertise. With more than 31000 dedicated team members including 1600 registered dietitians and 1200 executive chefs we empower and uplift each other by working together take responsibility for our commitments and believe in helping one another achieve more together by realizing our unlimited potential.

Job Summary

Summary: As a Patient Ambassador you will serve as the primary representative of the Patient Experience Team for your respective unit. You are primarily responsible for successfully completing all assigned patient interviews and new admission visits.

Essential Duties and Responsibilities:

• Conducts new admission visits to all assigned units within timeframe established by unit leadership and patient experience leadership.
• Ensures that all employees demonstrate an aggressive hospitality (respect) orientation toward customers and clients.
• Supports client satisfaction at a level that ensures account retention.
• Promotes client awareness of the Patient Experience Program.
• Assists in customizing programs to meet each accounts unique needs as required.
• Assists in developing and/or monitoring a department/unit patient satisfaction action plan and reporting to clients as needed.
• Assists in effective employee relations programs at unit site.
• Encourages employee creativity and innovation.
• Provides recognition for employee when programs are implemented with success.
• Completes housekeeping tasks when requested by customer or patients.
• Resolves housekeeping issues that do not meet standards and ensures housekeeping tasks are followed up on and completed in a timely matter.
• Performs other duties as assigned.

Qualifications:

• Possess a thorough knowledge of office procedures and contract administration.
• Ability to use working knowledge of the environment to meet established goals and objectives.
• Fiscal and budgetary skills.

BENEFITS FOR OUR TEAM MEMBERS

• Full-time and part-time positions are offered the following benefits: Retirement Plan Associate Shopping Program Health and Wellness Programs Discount Marketplace Identify Theft Protection Pet Insurance and other voluntary benefits including Critical Illness Insurance Accident Insurance Hospital Indemnity Insurance Legal Services and Choice Auto and Home Program

• Full-time positions also offer the following benefits to associates: Medical Dental Vision Life Insurance/AD Disability Insurance Commuter Benefits Employee Assistance Program Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal state and local laws. For positions in Washington State Maryland or to be performed Remotely click here or copy/paste the link below for paid time off benefits information.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable : this job post is not necessarily an exhaustive list of all essential responsibilities skills tasks or requirements associated with this position. While this is intended to be an accurate reflection of the position posted the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled they may still be considered for future opportunities and are always welcome to reapply.

Morrison Healthcare maintains a drug-free workplace.