Resident District Manager

Resident District ManagerAn exciting leadership opportunity exists for a highly motivated Resident District Manager to oversee a comprehensive campus dining and hospitality program at a major university in Binghamton, New York. This role manages a high-volume, multifaceted portfolio including residential dining, retail food outlets, catering services, and seasonal conference operations.This position is ideal for a strategic, results-driven leader who thrives in complex environments and is passionate about enhancing the student and campus community experience through operational excellence, innovation, and strong client relationships.Key ResponsibilitiesLead and manage all aspects of campus food service operations across multiple venues and formats.Serve as a strategic partner to university leadership, aligning service delivery with institutional goals.Drive financial results including revenue growth, cost controls, labor optimization, and budget accountability.Champion initiatives in sustainability, DE&I, local sourcing, and community engagement.Recruit, mentor, and develop management and frontline teams; foster a culture of performance and growth.Ensure consistent service excellence and regulatory compliance across all units.Innovate and implement programming that enhances the campus dining experience.Required Experience & QualificationsBachelors degree or equivalent combination of education and operational experience.5+ years of progressive leadership experience in food service or hospitality.Proven success in managing large, multi-unit operations, ideally within a higher education or institutional setting.Strong financial acumen with experience managing budgets of at least $20 million.Demonstrated ability to lead teams in both unionized and non-unionized environments.Track record of client relationship management, team development, and delivering on KPIs.Skilled in front-of-house and back-of-house operations, including catering and retail.Ideal Candidate AttributesStrategic thinker with a hands-on management style.Exceptional communicator with high emotional intelligence.Strong commitment to customer service and community impact.Passion for innovation in food service and student engagement.This is an opportunity to shape the future of a campus dining program and make a lasting impact on a vibrant university community. If you're a dynamic leader ready to drive transformation and elevate standards, this role is for you.