Leasing & Sales Consultant

Overview At Cortland, we operate with a forward-thinking approach that challenges conventional norms and actively seeks insights beyond traditional industry boundaries. As a recognized leader in the multifamily sector, our focus on performance, innovation, and disciplined execution continues to drive strong growth and market leadership. We are committed to building a best-in-class organization by empowering top talent with the resources, autonomy, and support needed to deliver results and advance their careers in a high-performance environment. Role Overview As a Leasing & Sales Consultant, you'll be the driving force behind occupancy and revenue at your community. This role goes beyond leasing apartments; it\'s about selling a lifestyle and creating an experience that makes people proud to call Cortland "home." You\'ll combine proactive sales strategies with exceptional engagement to turn prospects into residents and keep your community thriving. Responsibilities Sales & Revenue Generation: Drive occupancy and revenue by achieving and exceeding leasing goals, conversion targets, and Key Performance Indicators (KPIs). Actively manage your sales pipeline—follow up promptly, nurture potential residents, and close leases with confidence. Use consultative selling techniques to uncover needs, present solutions, and create value that resonates with each potential resident. Keep CRM records accurate and up to date for all potential resident interactions. Monitor and report on lead activity, conversion metrics, and pipeline health. Stay organized and disciplined to ensure timely follow-up and consistent engagement. Community Advocacy & Resident Experience: Guide potential residents through the leasing process with confidence and care, making it simple, stress-free, and enjoyable journey that reinforces our brand promise of better living. Deliver a concierge-level experience by anticipating needs, offering personalized solutions, and creating memorable interactions. Build lasting relationships that inspire loyalty and referrals through exceptional service. Represent the community as an ambassador, showcasing not just homes but a lifestyle of comfort, convenience, and premium living. Handle objections gracefully, turning challenges into opportunities. Establish, manage, and maintain marketing programs and social media presence to attract and retain residents. Plan and execute resident events and engagement programs that strengthen community ties. Adaptability & Continuous Improvement: Respond to coaching and feedback with agility; implement best practices promptly. Adjust sales approach based on market conditions, prospect needs, and leadership guidance. Professionalism & Brand Alignment: Maintain integrity, accountability, and reliability in all aspects of performance. Maintain a polished, approachable presence that reflects our premium brand standards in every interaction. Qualifications 6+ months of sales, customer-facing, or performance-driven experience preferred. Strong desire to succeed in a goal-oriented, fast-paced sales environment. Confident, persuasive, and people-focused with a natural ability to build rapport. Coachable and resilient, with a positive attitude and willingness to learn. Motivated by targets, results, and earning potential; comfortable being held to goals. Organized and disciplined with follow-up, time management, and attention to detail. Comfortable learning and using CRM systems to track leads and customer interactions. Professional, polished, and approachable with a strong sense of personal presentation. Aligns with company values and takes pride in representing a premium brand experience. About Cortland Founded in 2005, Cortland is an international, vertically integrated multifamily real estate investment, development, and management firm with a resident-centric approach to living experiences. Recognized as one of the top 10 multifamily owners and operators in the US, Cortland combines in-house design, construction, and operations to deliver value and innovation across its portfolio. Join us as we reimagine apartment living and drive outsized returns through purpose, performance, and people. Cortland is an equal opportunity employer, and we\'re proud to support and celebrate diversity in the workplace. We are committed to equal consideration for all qualified applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, genetic information or any other characteristic protected by applicable law. If you have a disability and need an accommodation or assistance with the application process and/or using our website, please email View email address on click.appcast.io Cortland is a drug-free workplace. Cortland participates in e-verify to verify the employment status of all persons hired to work in the United States. California Applicant Privacy Notice We collect personal information from all job applicants, including identifiers (e.g., name, contact details), professional or employment information (e.g., résumé, work history, qualifications), and education information. This information is used for recruiting, evaluating your candidacy, conducting interviews, and managing the application process. California residents may request access to or deletion of their personal information by contacting us at View email address on click.appcast.io GDPR Statement When you apply to a job on this site, the personal data contained in your application will be collected by Cortland ("Controller"), which is located at 3424 Peachtree RD NE Suite 300 Atlanta, GA and can be contacted by emailing View email address on click.appcast.io. Your personal data will be processed for the purposes of managing Controller\'s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data may be shared with Greenhouse Software, Inc., a cloud services provider located in the United States and engaged by Controller to help manage its recruitment and hiring process. If you are located outside the United States, your personal data may be transferred to the United States. You can obtain a copy of the standard contractual clauses by contacting us at View email address on click.appcast.io #J-18808-Ljbffr