Security Officer - per diem

Job Summary Per Diem - nights Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and continuously monitoring for potential safety hazards and unusual occurrences. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of the State Special Police license. Patrols assigned areas, giving particular attention to those where security problems have occurred. Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries, or damages to hospital property, patients, visitors, and employees. Maintains strict confidentiality standards at all times. Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of civil or criminal misconduct; detains suspicious individuals as appropriate; when authorized, makes arrests; participates in subsequent court proceedings as required. Prepares and submits written reports accurately; makes notations in the log of all incidents; keeps the supervisor informed at all times. Maintains accountability for valuables/property and forms of evidence coming into the incumbent’s custody; ensures safekeeping; maintains documentation. Performs as dispatcher utilizing state‑of‑the‑art integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation. Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; protects dignitaries; controls pedestrian and vehicular traffic. Voluntary participation in various departmental committees, task forces, and teams. Qualifications Education Bachelor’s Degree in Criminal Justice preferred; experience in lieu of a degree is not accepted. Licenses and Credentials Class D Passenger Vehicle Driver’s License (State License). Experience 3–5 years of experience in hospital, security/police, emergency medical, or customer services preferred. Knowledge, Skills and Abilities Strong interpersonal communication and customer service skills, establishing positive relationships and gaining the trust and respect of others. Ability to de‑escalate anxious/stressed people and manage aggression. Works effectively independently and in teams; able to multitask. Strong problem‑solving, critical and analytical thinking, good judgment, prioritization, and creative solutions for positive outcomes. Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible. Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively. Understanding of community policing, risk analysis, and crime prevention concepts and practices. Strong writing skills to provide and maintain documentation to support data. Intermediate computer skills: typing and use of database software. Job Details Location: 1153 Centre Street Work Shift: Night (United States of America) Employee Type: Per Diem Pay Range: $22.22 – $31.71 per hour Remote Type: Onsite EEO Statement 2810 Brigham and Women’s Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and TitleI of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at View phone number on click.appcast.io. #J-18808-Ljbffr