DMEPOS & ASC Clinician Patient Care Coordinator

Company information:Select OrthoDME Holdings (SOH) is a growing nationwide company that provides management and administration of orthoses and durable medical equipment (DME) to orthopedic practices.Position Summary: A DMEPOS Coordinator/Ambulatory Surgery Center Clinician is a trained member of the physician’s team, who works with all health care professionals in delivering patient care. The DMEPOS Coordinator/Ambulatory Surgery Center Clinician is responsible for anything related to and concerning DMEPOS within a clinic. Including but not limited to fitting, refitting, custom measurement, patient education, prior authorization, collection of deductible/coinsurance, and patient satisfaction. They are also responsible for conducting the post-operative evaluation and assessment of surgery center patients to develop rehabilitation treatment plans and help to ensure the patient is safe to discharge. The Ambulatory Surgery Center Clinician portion of their role will work primarily in the Ambulatory Surgery Center (ASC) and will consult with surgeons and nursing staff (RNs, CNAs, etc.), to ensure appropriate monitoring and safety measures are defined to the patient and supported in the patient’s documentation. The Ambulatory Surgery Center Clinician provides direct care to surgery center patients within their scope of practice as Licensed Athletic Trainers within the State of Wisconsin.DME CoordinatorProvide fitting, patient education on application, use, care, and expected outcome for products as indicated by the physician instructions and manufacturer recommendations.Educate patients on insurance plans and provisions, financial responsibility, and collection of patient portion.Ensure that all necessary documentation and authorization is obtained as it relates to payer requirements.Track, maintain, and order inventory for one or multiple locations.Actively promotes and fosters good relations inter-departmentally and with external case managers, payers, suppliers, physician clinical and surgery personnel.Ensure compliance is maintained by documenting custom measurements, ABNs, MAEs and LMNs, as necessary.Ability to work with a team of DMEPOS Coordinators, Billing Compliance Officers, and Implementation Managers.Please note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. The employee may need to perform any and all other duties assigned by the supervisor. The position description doesn't constitute a contract of employment and Select OrthoDME Holdings may exercise its employment at-will rights at any time.Ambulatory Surgery Center ClinicianProvide onsite comprehensive and coordinated care for post-operative patients in the surgery center, including instruction and exercise.Ensure orthopedic devices such as braces, immobilizers, wraps, supports, etc. fit the patient properly.Evaluate when the patient is safe to leave the surgery center post-surgery.Transport post-operative patients from surgery center to vehicle to assist and educate them on how to get in and out of vehicle.Consult with surgeon to determine follow-up plan of care for physical therapy/occupational therapy if the need arises.Complete evaluation documentation in EPIC.Coordinate interdisciplinary resources in response to patient’s outpatient physical/occupational. therapy needs/physician order if further recommendations are suggested.Educate patients on the use of ambulatory devices such as walkers, canes, wheelchairs, etc.Educate patients on necessary precautions and instruction of safety for home and community. navigation and instruction of post-operative exercise (i.e., stair ambulation for navigating curbs or in home stairs).Manage the relationship with the surgeons, nursing staff, and administration by maintaining a positive work atmosphere and effective communication with stakeholders.Maintain and uphold surgery center continuing education requirements, policies, and procedures.Required Licensure/EducationWisconsin Athletic Training Licensure Preferred EducationAthletic Training Degree (Bachelor’s or Master’s) RequirementsKnowledge of word processing, spreadsheets, and databasesAlpha and numeric data entry skillsThe ability to work quickly and accurately and pay attention to detailEstablish/maintain effective working relationships with physicians, patients, employees, and the publicKnowledge of Anatomy, Physiology, Medical Terminology, Insurance Claims, and Insurance BenefitsPreferred Knowledge, Skills, and AbilitiesDME or orthoses related medical experienceAcute rehabilitation knowledge and conceptsKnowledge of medical billing/collection practices basic medical coding and third-party operating procedures and practicesExcellent skills in verbal and written communication and patient careJudgment, decision making, and time management skillsAbility to organize multiple projects and assignments at oncePlease note this position description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice. The employee may need to perform any and all other duties assigned by the supervisor. The position description doesn't constitute a contract of employment and Select OrthoDME Holdings may exercise its employmentat-will rights at any time. Competencies • Communication Proficiency • Ethical Conduct • Organizational Skills • Time Management • Thoroughness Supervisory Responsibility This position has no direct supervisory responsibilities but does serve as a coach and mentor for new DMEPOS Coordinators, Billing Specialists and Payment Posters. Work Environment This job operates in a health care setting. This role requires regular walking to various locations around the clinic. This role routinely uses standard office equipment such as computers, phones, photocopiers, and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is highly active and requires standing, walking, bending, kneeling, and stooping. The employee must frequently lift or move items weighing 20 pounds or more, in addition to sometimes lifting items weighing 5 pounds or more overhead. The employee is frequently required to use hands and fingers. Position Type and Expected Hours of Work This is a part-time position. Days and hours of work are based upon clinical needs. Travel Minimum travel is expected for training purposes or satellite clinic needs. Work Authorization/Security Clearance Must be eligible to work in the United States.EEO Statement We are an Equal Opportunity Employer. Employment opportunities at SOH are based upon one's qualifications and capabilities to perform the essential functions of a particular job. All employment opportunities are provided without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, childbirth or related medical conditions, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by law. #J-18808-Ljbffr