Senior Factory Quality Technician

Foods you love. Brands you trust. And a career that empowers you to grow. At Nestlé USA, we’re all working toward the same goal – to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee Mate, in 97% of U.S. households, we have a unique opportunity and responsibility to be there for every moment in our consumers’ lives. Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive. POSITION OVERVIEW The Sr. Quality Technician’s primary responsibilities include raw material and packaging inspections, monitoring of in‑process inspections and finished goods documentation review, and performing a variety of standard microbiological, chemical, physical, or sensory testing and assays. Responsibilities also include maintaining logs and data records associated with the job function (e.g., non‑conforming materials, corrective action log, hold logs, net content files, etc.). PRIMARY RESPONSIBILITIES FLOOR SUPPORT Supports investigations on improvement projects such as holds and consumer complaints; helps identify root causes and corrective actions, and monitors effectiveness. Executes required tests on incoming ingredients and packaging according to the QMS (Quality Monitoring Scheme). Performs verification on finished goods documentation to ensure each lot meets positive release criteria. Supports training for line operators to ensure process checks are accurate and timely as stated in the QMS. Retains finished good samples and sets up the sensory panel daily. Holds out‑of‑specification material and communicates with supervisors. Utilizes net contents software/hardware to obtain net content information to release finished goods and assists operators with the use of net content equipment. Calibrates lab equipment such as pH meters, moisture analyzers, refractometers, scales, etc., according to the ICP (internal control plan). Supports execution of GMPs throughout the plant and follows safety rules and procedures. Records results for net contents, sensory, HACCP, and SSOP. Assists in Intelex Document Control System, record retention program, and management of the Recipe/Formula/Deviation database and distribution. Supports the Management of Change Process. Supports tracking/trending of behavior‑based quality program. LABORATORY Conducts daily routine sample analyses using lab techniques and instrumentation following Good Laboratory Practices (GLP). Organizes laboratory records and files, summarizes data, and prepares and interprets reports for management; ensures compliance with procedures and work instructions. Supports laboratory activities to maintain and improve product quality, services, housekeeping, and hygiene standards. Is responsible for daily/weekly plating, reading, release/holds, swabbing, calibration, sample collection, internal control plan, and sample preparations. Supports the administration, training, and execution of off‑ and on‑line sensory and test methods. Supports laboratory compliance (calibration, equipment testing, etc.) with FSSC 22000 and Nestlé requirements. Supports continuous improvement of quality metrics/KPIs in the lab. Ensures correct recording of laboratory and quality records in compliance with the factory Quality Monitoring Scheme (QMS), including storage and retrieval. Supports operations in attaining Nestlé Quality Standards (QMS, NGMP, Manufacturing Instructions, etc.). QUALITY Employee shall follow and carry out company policy on all required GMP, quality, and food safety requirements and will report quality or food safety findings or incidents. Ensures that high quality of products, services, housekeeping, and hygiene standards are maintained and improved in designated areas. Supports compliance for FSSC 22000 while supporting continuous improvement for quality metrics/KPIs in their area of responsibility. Supports improvement initiatives (e.g., complaints, holds) with the factory. SAFETY & ENVIRONMENTAL Ensures compliance with all regulatory and Nestlé guidelines pertaining to safety, health, and environment. Participates in the culture change toward behavioral safety improvement. REQUIREMENTS AND MINIMUM EDUCATION LEVEL B.S. Degree in Food Science, Microbiology, Chemistry, or a related field (preferred) or equivalent experience. EXPERIENCE Preferably 1–3 years of manufacturing QA/QC and/or laboratory experience in the food industry. Knowledge of continuous improvement. SKILLS Good verbal and written communication skills. Strong attention to detail. Ability to handle multiple assignments. Precise, accurate, and well‑organized work. Ability to perform in a demanding, fast‑paced environment. Good mathematical and basic statistical skills; problem‑solving and analytical skills. Proficiency with computer systems, personal computers, spreadsheet software (Microsoft Office), and mainframe system with custom applications (preferred). It is our business imperative to remain a very inclusive workplace. The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. Veterans and service members are encouraged to apply; we value the skills gained while serving the country. Individuals with disabilities also are invited to apply; we recognize the exceptional contributions and innovation displayed by these individuals. This position is not eligible for visa sponsorship. #J-18808-Ljbffr