Stewarding Supervisor

Company Description

Fairmont Hotels & Resorts

Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.

Fairmont Chicago, Millennium Park

Rising gracefully above Millennium Park and Chicago's impressive lakefront, Fairmont Chicago, Millennium Park is a leader in Food & Beverage in the city, with the newly launched partnership with Richard Sandoval Hospitality for our multi-million dollar pan Latin restaurant and tequila bar, Toro. With beautifully appointed, extraordinarily spacious guestrooms and spectacular suites, including 84 newly renovated rooms and Fairmont Gold Lounge, Fairmont Chicago, Millennium Park offers a superior and distinctive array of amenities and services, including seasonal pop-ups and luxury event space.

About the Application Process:

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence.

• Lead the Stewarding team in many functions of food service:
  • cleaning and organization in the F&B restaurants and kitchens, loading dock area and storage spaces
  • coordinating and maintaining the cleanliness of all F&B areas in the hotel including china, silverware, glassware, cookware, banquets equipment, kitchen equipment and cleaning equipment.
  • delivery of equipment for setup and breakdown of banquet and restaurant functions on time, while continuing clear communication between the Stewarding team and the Culinary and Restaurant Management teams.
• Receiving and storage of products both food and dry goods within the kitchens
• Consistently offering professional, friendly and proactive guest service while supporting fellow colleagues
• Supervise the Stewarding team in all aspects of the department and ensure standards are followed
• Train Stewarding team
• Review banquet event orders and ensure all set-ups and supplies are in place from banquet requisitions
• Check equipment daily to ensure all is in working condition and promptly report any defects or malfunctions to the Stewarding Management team
• Follow department policies, procedures and service standards
• Maintain a clean and safe work environment, including all equipment and storage spaces
• Other duties as assigned

• Organized and a great team player
• Passionate about maintaining a clean and safe working environment
• Understanding of food safety and hygiene
• 1-2 Years of Supervisory/Management Experience
• Able to interact with others while maintaining a positive and courteous demeanor under noisy and fast paced working conditions

• Frequent standing and walking throughout shift
• Frequent kneeling, pushing, pulling, lifting up to 45-50lbs.

Ascending or descending stairs and ramps

Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits. Add any other benefits relevant to your property.

Our Values

• Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.
• Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.
• Belonging: We celebrate our differences. We support each other and we always stand together.
• Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences.
• Integrity: We build trust through mutual respect and being authentic.

Diversity & Inclusion

Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

All your information will be kept confidential according to EEO guidelines