Front Office Specialist

Location: Boardman, OH Job Id: 2994-PJF 911 # of Openings: 1 Location: Boardman, OH (Main Campus) Schedule: Full-time. Monday – Friday. Day shift. Experience the Southwoods Difference At Southwoods Health, it’s not just about the treatment—it’s about how you’re treated. We are seeking a professional Front Office Specialist for our Transitional Care Management Clinic. This role is a patient's first point of contact. The Role You will welcome visitors, manage phone calls, and handle registration. You will secure accurate medical, financial, and insurance details. Key Responsibilities: Patient Check-In: Greet visitors warmly and distribute required intake paperwork. Communication: Answer inbound phone calls. Route calls or take accurate messages. Scheduling: Book patient appointments and monitor reception area traffic flow. Financials: Collect patient co-pays. Balance cash drawers and finalize daily deposits. Data Entry: Update patient insurance and demographics inside the EMR. Clinical Support: Process pharmacy prescription requests and handle test authorizations. Compliance: Maintain strict compliance with OSHA, ODH, and facility policies. Qualifications Experience: Prior medical receptionist experience is preferred. Tech Skills: Basic proficiency in Microsoft Office is required. Education: Training in medical terminology or office administration is ideal. Soft Skills: Exceptional customer service, organization, and attention to detail. #J-18808-Ljbffr