Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead

$14.75 - $16.76 per hour

McDonald's

Guest Experience Leader

Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU.

PERKS & BENEFITS:

  • Competitive pay between $14.75 per hour - 16.76

  • Employee discounts and free meals

  • Paid sick leave and/or paid time off

  • Tuition reimbursement and/or educational assistance

  • Training and advancement opportunities

  • Weekly direct deposit

  • 401k plan

  • Medical, dental, and vision benefits

And much, much more!

This role is vital to the guest experience because you'll:

  • Lead the experience: Check in with guests and make sure they are enjoying themselves

  • Be the solution: Handle guest concerns and provide resolve to their satisfaction

  • Understand that teamwork is key: Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment

  • Be in the know: Offer expert insight into promotions and benefits of utilizing the McDonald's App, Mobile Order & Pay features

To be successful in this position, you'll need:

  • A humble and hospitable demeanor;

  • Passion for helping and serving others (customers and fellow team members);

  • A desire to learn and grow; and

  • The ability to communicate effectively and anticipate customer needs

So, what's your job combo?

Equal Employment Opportunity and Our Value of Inclusion

McDonald's is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. In accordance with applicable laws, McDonald's provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. Additionally, McDonald's provides reasonable accommodations for qualified applicants and candidates with disabilities. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io.

This job posting contains general information about working in this restaurant. This job posting is not a complete description of all duties of the job. People who work in this restaurant perform several different tasks every shift and this posting does not list every essential function of the job.

Requsition ID: PDX_MC_83816602-AE06-4038-85F9-84A4A1C9BA5A_4967

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 5 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead in Cutler Bay, FL vacancy
  • $15 - $17.05 per hour

     ...Guest Experience Leader Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS...  ...more! This role is vital to the guest experience because you'll: Lead the experience: Check in with guests and make sure they are... 
    Suggested
    Flexible hours
    Shift work

    McDonald's

    Palmetto Bay, FL
    2 days ago
  • RaceTrac in Homestead, Florida is looking for a driven Co-Manager to support the General Manager and lead teams in delivering exceptional guest experiences. The role encompasses cultivating a guest-first culture, mentoring staff, and driving operational excellence. Ideal... 
    Suggested

    RaceTrac

    Homestead, FL
    4 days ago
  • $18 per hour

     ...leaders who set the tone for every shift. You'll lead by example, work side-by-side with your team, and ensure every guest walks out impressed. If you thrive in...  ..., accurate service and create a great guest experience every time ~ Coach, support, and... 
    Suggested
    Shift work

    Five Guys

    Pinecrest, FL
    3 days ago
  •  ...seeking a Restaurant Manager to oversee daily operations and ensure guest satisfaction. You will supervise staff, coordinate schedules,...  ...standards. This role requires previous restaurant management experience and a high school diploma, with a focus on leadership, customer... 
    Suggested

    Graziano

    Coral Gables, FL
    5 days ago
  • Join a leading retail company as an Assistant Store Manager where you will oversee operations and lead a team to deliver exceptional...  ...requires strong leadership skills and previous retail management experience to meet performance targets and enhance customer loyalty. Your... 
    Suggested

    Sally Beauty

    Homestead, FL
    1 day ago
  •  ...OVERVIEW Experience a place of energy, passion, and excitement. A place where the joy of discovery and uncommon...  ...beautiful. GENERAL SUMMARY & SCOPE The Lead Cashier (LC) is responsible for the efficiency of guest transactions and maintaining excellence in... 
    Work experience placement
    Local area
    Flexible hours
    Shift work
    Afternoon shift

    Ulta Beauty

    Pinecrest, FL
    5 days ago
  •  ...Assistant Store Manager Customer Experience Our associates are the heart of Team PetSmart. Together, we're building the best team in...  ...tasks for associates to meet business and pet parent needs. Lead and coach associates on proper processes to ensure pets in our... 
    Weekly pay
    Minimum wage
    Full time
    Local area
    Immediate start
    Home office
    Weekend work
    Afternoon shift

    PetSmart

    Cutler Bay, FL
    3 days ago
  • The Customer Experience / Service Lead is responsible for supporting and leading the Agency’s customer service framework in connection with the transition and integration of client accounts into the organization. This includes both organic and inorganic growth. This is... 

    Banco Pichincha (Miami Agency)

    Coral Gables, FL
    1 day ago
  •  ...people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency... 
    Full time
    Flexible hours
    Night shift
    Weekend work

    Veterinary Emergency Group (VEG)

    Pinecrest, FL
    15 days ago
  • As a Banking Specialist Team Lead, you help create the energy and excitement around Amerant...  ...is dedicated to delivering a customer experience that’s unlike any other. It starts with...  ...in the banking center by banking center guests. May be the Digital Advocate for the banking... 
    Work experience placement
    Bank staff
    Night shift

    Amerant Bancorp

    Coral Gables, FL
    1 day ago
  • $23 per hour

     ...Description Store Team Lead When becoming a Team Leader at Wild Fork, you will be supporting store leadership by overseeing...  ...acting like owners, you will also provide a Personal Chef experience to all guests and train the sales leaders to do the same. We believe in... 
    Hourly pay
    Full time
    Work at office
    Local area
    Flexible hours
    Afternoon shift
    Early shift

    Wild Fork Foods

    Coral Gables, FL
    5 days ago
  •  ...Shift Leader - Lead, Inspire, and Grow with Taco Bell! Ready to take the next step in your restaurant career? At Taco Bell Luihn...  ...Leading and motivating your team to deliver an exceptional guest experience Running smooth, organized shifts that hit operations and... 
    Hourly pay
    Full time
    Part time
    Flexible hours
    Shift work

    Taco Bell

    West Miami, FL
    3 days ago
  •  ...coaching/developing Team Members. Team Leaders lead by example and set the tone that others...  ...immediate and respectful response to Guest's needs Assist in training of new hires...  ...ownership and responsibility Prior experience as shift lead, crew lead, supervisor, team... 
    Full time
    Part time
    Immediate start
    Flexible hours
    Shift work
    Weekend work

    Chick-fil-A

    Palmetto Bay, FL
    5 days ago
  •  ...also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for...  ...incredible customer service and quality products to all of our guests throughout their experience within our bakeries • Support store leadership by... 
    Daily paid
    Part time
    Work experience placement
    Flexible hours
    Shift work
    Night shift

    Insomnia Cookies

    West Miami, FL
    5 days ago
  •  ...Members to help them grow and succeed. Leading by example, Team Leaders set the standard...  ...Offer immediate and respectful response to Guest's needs Assist in training of new...  ...shared ownership and responsibility Prior experience as shift lead, crew lead, supervisor,... 
    Full time
    Part time
    Immediate start
    Flexible hours
    Shift work
    Weekend work

    Chick-fil-A

    Palmetto Bay, FL
    5 days ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Homestead. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Homestead, FL
    more than 2 months ago
  • H&R Block is seeking a Multi-Office Leader (Area Experience Leader) to oversee 4-6 retail offices, ensuring a consistent, high-quality client...  ..., optimize staffing and facilities, monitor performance, and lead change to deliver exceptional client service #J-18808-Ljbffr H... 
    Work at office

    H&R Block

    Homestead, FL
    1 day ago
  •  ...for a dedicated Shift Manager to oversee operations and ensure guest satisfaction. You will support the General Manager and manage shifts...  ...and guests. This role requires prior restaurant management experience and a commitment to the company's core values. Opportunities... 
    Shift work

    Checkers & Rally’s Drive-In Restaurants

    Homestead, FL
    2 days ago
  • $42 - $44 per hour

     ...Shift Lead, Licensed Cosmetologist Shift Leads at Madison Reed's Hair Color Bar are aspiring business leaders who ensure excellent guest experience from arrival to departure, working through the appointment schedule, communicating with the guests, and ensuring the... 
    Hourly pay
    Daily paid
    Full time
    Temporary work
    Local area
    Shift work
    Weekend work

    Madison Reed

    Coral Gables, FL
    2 days ago
  • $56k - $76k

     ...commitment to excellence, innovation, and delivering exceptional living experiences. Our vision is to be the most trusted and best-performing...  ...looking for people who want to help us do it. Job Description Lead Maintenance Technician Position Type Full time Weekly Scheduled... 
    Full time

    Equity Residential

    South Miami Heights, FL
    2 days ago
  •  ...outsized, risk‑adjusted returns to shareholders. With equal parts experience and vision, we’ve established a leadership position rooted in...  ...you on our team. AvalonBay Communities is on the hunt for a Lead Maintenance Technician who thrives on innovation, excels in problem... 

    AvalonBay Communities

    South Miami Heights, FL
    19 hours ago
  •  ...experienced Project Management Information Systems Implementation Lead to lead the strategic implementation, optimization, and...  ...Information Systems, or related field plus 8+ years of relevant experience, or demonstrated equivalency through experience and/or education... 
    Work at office
    Local area
    Worldwide
    Flexible hours

    AECOM

    Coral Gables, FL
    3 days ago
  •  ...candidate is experienced delivering in a fast-paced environment while leading complex projects, leading diverse and geographically...  ...Southeast Ports Client Director.BA/BAs and 12 years of related experience or demonstrated equivalency of experience and/or education, including... 
    Work at office
    Local area
    Worldwide
    Visa sponsorship
    Flexible hours

    AECOM

    Coral Gables, FL
    5 days ago
  • $20.5 - $20.75 per hour

     ....50 - $20.75 per hour and is dependent upon qualifications and experience. Benefits include: Year End Bonus, Tear Down Premium Pay Program...  ...sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible... 
    Hourly pay
    Seasonal work
    Flexible hours

    Spencer Gifts

    Cutler Bay, FL
    3 days ago
  • $21 - $21.25 per hour

     ...from $21.00 to $21.25 and is dependent upon qualifications and experience. Benefits include: Company Paid Sick Time, Paid Vacation Time...  ...Store Manager is responsible for establishing and maintaining Guest Services. The Store Manager oversees and is accountable for the... 
    Hourly pay
    Local area

    Spencer Gifts

    Pinecrest, FL
    2 days ago
  • $17 per hour

     ...We are hiring immediately for a full time FOOD UNIT LEAD position. Address : University of Miami - 1350 Miller Drive, Coral Gables...  ...evenings from 10:00PM - 06:30AM. Requirement : Must have prior experience. Pay Range: $17.00 per hour to$22.00 per hour. Appl ication Deadline... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Summer holiday
    Immediate start
    Monday to Friday
    Flexible hours
    Afternoon shift

    Compass Group

    Coral Gables, FL
    4 days ago
  • $20 per hour

     ...Position Food Unit Lead Location University of Miami – 1350 Miller Drive, Suite 1630, Coral Gables, FL 33146 Compensation $20.00 per...  ...other food‑service employees and creates an enjoyable dining experience for customers, staff, and visitors. Essential Duties and Responsibilities... 
    Hourly pay
    Full time
    Temporary work
    Summer holiday
    Flexible hours
    Shift work

    Chartwells Higher Education Dining Services

    Coral Gables, FL
    2 days ago
  • $17 per hour

     ...an alert: We are hiring immediately for a part time FOOD UNIT LEAD position. Address : 1350 Miller Drive Room 1630, Coral Gables,...  ...details upon interview. Requirement : Two years of supervisory experience and three years of concessions experience are required. Pay Range... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Summer holiday
    Local area
    Immediate start
    Remote work
    Flexible hours

    Compass Group

    Coral Gables, FL
    3 days ago
  • $17 per hour

     ...of Miami We are hiring immediately for full time FOOD UNIT LEAD positions. Address : 1233 Dickinson Drive, Coral Gables, FL...  ...Requirement : Two years of leadership and customer service experience are required. Perks: Free Meal! Metro Rail adjacent! 401K! Medical... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Summer holiday
    Local area
    Immediate start
    Remote work
    Flexible hours

    Compass Group, North America

    Coral Gables, FL
    3 days ago
  • $12 - $24.33 per hour

     ...Position Overview The Team Lead works closely with the Department Manager(s) or Store Manager to receive, price, and stock merchandise...  .... Pay Range $12.00-$24.33/hour 1-3 years of relevant experience. Associate's Degree or equivalent preferred. Able to consistently... 
    Part time
    Flexible hours
    Afternoon shift

    Follett

    Coral Gables, FL
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead. Be the first to apply!