Termite Technician

Job Description:

Essential Duties and Responsibilities

• Responsible for day-to-day operations of termite control route.

• Maintain production and utilization standards.

• Inspect, diagnose and discuss the scope of services recommended to the customer based on findings. Provide education about the prevention of termites.

• Apply termiticides to pre- and post- construction structures according to specifications, safety procedures and label instructions.

• Communicate with customers regarding services provided, answer any questions they have and look for opportunities to cross-sell additional services.

• Complete all required production documentation in Pest Pac.

• Adhere to all safety protocols related to the position including but not limited to wearing all required and OSHA compliant personal protective equipment and respirator.

• Responsible for maintaining clean and proper working tools. Perform weekly inspections and report any incidents of damage to supervisors.

• Follow all Department of Agriculture and Consumer Services (DACS) regulations related to applications of pesticides, securing product to prevent hazardous exposure to others.


• Follow all Turner Pest Control incident reporting policy related to vehicle accidents, workplace injury, property damage and hazardous materials accidents.

• Maintaining an 85% or higher quality assurance and driver score.

General Competencies

Definitions

Anticimex Ethics

• Demonstrates integrity in all actions aligning with the Anticimex Code of Conduct.

• One Team, One Goal is exhibited in day to day and mindset.

• Embodies Anticimex Core Values of Trust, Innovation, and Passion and shows creativity in their approach to maximizing customer and employee experience.

• Speaks up when something is not right, and ensures everyone is treated with respect, dignity, and fairness.

Change Management

• Develops professionally from suggestions and feedback.

• Remains positive, effective and easily navigates through changes.

Effective Communicator

• Conveys information using available systems and technology effectively, efficiently, and in a professional manner.

• Practices active listening, shows patience and pauses before responding.

• Adheres to expectations regarding communication with customers, co-workers and management.

Job Responsibilities

• Is comfortable and proficient in their job duties and responsibilities.

• Understands how their role contributes to the overall organizational goals and objectives.

Job Knowledge

• Completes required learning assignments in Workday and other training systems when assigned.

• Takes initiative to expand their knowledge and skill set.

Professional Dress Code

• Maintains a professional and well-kept appearance.

• Adheres to Company dress code policy and departmental expectations for PPE (Personal Protected Equipment) if applicable.

General Competencies

Definitions

Accountability

• Starts the workday on time, submits assignments and attends appointments within expected timelines.

• Accepts and takes responsibility for their actions.

• Is thorough, accurate, and neat in job tasks.
Follows through with assigned tasks while adhering to company policies and procedures.

Team Builder

• Acts as an ally and resource to new hires, employees in a new role, or acquired team members by assisting them in their new environment.

Expectations & Compliance

• Commits to following all company policies and procedures (i.e., Attendance, Safety, Position Procedures).

• Seeks assistance and clarification when needed.

• Successfully completes number of stops per day per platform standards.

• Achieves satisfactory Driver Score per platform standards.

• Customer reviews meet platform expectations.

• Customer retention percentage at or above platform standards.

• Is efficient with designated route and utilization.

• Minimal customer call backs per platform standards.

• Proper use and storage of hazardous materials.

Safety

• Contributes to a safe and secure environment by following established policies and procedures.

• Maintains a neat and clean work area, including vehicles, and follows OSHA and DAC guidelines.

Customer Engagement

• Provides excellent customer service through courteous communication and behavior.

• Refrains from using harsh language or being rude towards or around co-workers and customers.

• Treats co-workers and customers with integrity, respect, and fairness.

Requirements:


• Minimum age of 19 years of age.

• High School Diploma or equivalent.

• Clean driving record for vehicle insurability.

• Complete all required training to obtain and maintain FDACS ID Card Holder.

• QualityPro Certification within the first 90 days of employment.

• Certified FDACS Operator License (Preferred)

• Certified Pest Control Technician (Preferred)

Physical/Environmental Requirements

Physical Activities

Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like.

☐Never ☒ Occasionally ☐ Constantly

Moving self in different positions to accomplish tasks in various environments including tight and confined spaces.

☐Never ☐ Occasionally ☒ Constantly

Often standing for prolonged periods.

☐Never ☐ Occasionally ☒ Constantly

Moving about to accomplish tasks or moving from one worksite to another.

☐Never ☐ Occasionally ☒ Constantly

Carrying, adjusting or moving objects up to 50 pounds in all directions.

☐Never ☐ Occasionally ☒ Constantly

Communicating with others to exchange information.

☐Never ☐ Occasionally ☒ Constantly

Repeating motions that may include the wrists, hands and/or fingers.

☐Never ☐ Occasionally ☒ Constantly

Operating machinery and/or power tools.

☐Never ☐ Occasionally ☒ Constantly

Operating motor vehicles or heavy equipment.

☐Never ☐ Occasionally ☒ Constantly

Assessing the accuracy, neatness and thoroughness of the work assigned.

☐Never ☐ Occasionally ☒ Constantly

Environmental Conditions

Low temperatures.

☐Never ☒ Occasionally ☐ Constantly

High temperatures.

☐Never ☐ Occasionally ☒ Constantly

Outdoor elements such as precipitation and wind.

☐Never ☐ Occasionally ☒ Constantly

Noisy environments.

☐Never ☐ Occasionally ☒ Constantly

Hazardous conditions.

☐Never ☒ Occasionally ☐ Constantly

Poor ventilation.

☐Never ☒ Occasionally ☐ Constantly

Small and/or enclosed spaces.

☐Never ☐ Occasionally ☒ Constantly

Physical Demands

Sedentary work that primarily involves sitting/standing.

☐Never ☐ Occasionally ☒ Constantly

Light work that includes moving objects up to 20 pounds.

☐Never ☐ Occasionally ☒ Constantly

Medium work that includes moving objects up to 50 pounds.

☐Never ☐ Occasionally ☒ Constantly

Heavy work that includes moving objects up to 100 pounds or more.

☒Never ☐ Occasionally ☐ Constantly