Business Office Manager

Business Office ManagerSusquehanna Nursing & Rehabilitation Center is looking to add a Business Office Manager to its team. In this role, you'll oversee the facility's financial operations, resident accounts, and billing processes while ensuring compliance with healthcare regulations and financial requirements. If you're organized, detail-oriented, and enjoy solving complex financial challenges, this could be the perfect opportunity for you.Located in Johnson City, NY, Susquehanna Nursing & Rehabilitation Center is proud to be part of The McGuire Group, a recognized leader in skilled nursing, rehabilitation, and long-term care services throughout New York State. Our team is committed to delivering compassionate, resident-centered care while creating a welcoming and supportive environment for both residents and employees. At Susquehanna, you'll work alongside dedicated professionals who value teamwork, respect, and continuous growth. Join us and build a rewarding career where you can make a meaningful difference in the lives of others every day.RESPONSIBILITIES:Manage resident financial accounts, billing, collections, spending accounts, petty cash, and related financial recordsMeet with residents and families to gather financial information and assist with Medicaid applications and financial processesProcess deposits, reconcile accounts, prepare financial reports, and maintain accurate financial documentationCoordinate with insurance providers, Medicare, Medicaid, DSS, VA programs, and other agencies regarding authorizations, coverage, and reimbursementReview account ledgers, process adjustments, refunds, and payment postingsMonitor resident insurance coverage, billing status, and financial notificationsParticipate in census reporting, rehabilitation meetings, and required regulatory reportingMaintain HIPAA, infection control, and compliance standardsPerform additional duties as assignedREQUIREMENTS:Minimum education requirement: Associate's Degree; Bachelor's Degree preferredMinimum of 3 years of experience in a finance office, preferably in a long-term care settingKnowledge of Medicare, Medicaid, insurance billing, and resident account managementStrong financial, organizational, and problem-solving skillsExcellent communication and customer service abilitiesAbility to maintain confidentiality and regulatory complianceNotary Public certification preferredBenefits:Paid Time Off (PTO) for Full-Time and Part-TimeWeekly or Same-Day Pay OptionsHealth, Dental, and Vision InsuranceLife InsuranceEmployee Referral Bonus ProgramRetirement Saving OptionsEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.